Disappearing DVD-ROM Drive jd110110

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I installed two new drives, a DVD-R/RW and a DVD-ROM. After installing system software WIN XP Pro doesn't recognize the DVD-ROM drive. BIOS still recognizes the drive, infact I can boot from the drive

I have tried deleting the high and lower pass filters from the system registry and installing the software from www.dougknox.com with no result. I have tried the obvious uninstalling and re-installing. I have uninstalled all the DVD software too. Any suggestions out there?
 
If you installed the drives in a Master-Slave config then make sure that
the drives are set that way with the jumpers. Or
try cable select. Also, the red stripe on the ribbon cable has to align
with Pin 1 of the drive connector and Motherboard
connector.
jd110110 said:
I installed two new drives, a DVD-R/RW and a DVD-ROM. After installing
Click to expand...
system software WIN XP Pro doesn't recognize the DVD-ROM drive. BIOS still
recognizes the drive, infact I can boot from the drive.
I have tried deleting the high and lower pass filters from the system
Click to expand...
registry and installing the software from www.dougknox.com with no result.
I have tried the obvious uninstalling and re-installing. I have uninstalled
all the DVD software too. Any suggestions out there?
 
The drives are set up correctly, hardware speaking. BIOS reads them, and I used them both to initially install all the software on the computer. Hence I know they both work. It is definetly a software issue

----- Rich Barry wrote: ----

If you installed the drives in a Master-Slave config then make sure tha
the drives are set that way with the jumpers. O
try cable select. Also, the red stripe on the ribbon cable has to alig
with Pin 1 of the drive connector and Motherboar
connector
jd110110 said:
I installed two new drives, a DVD-R/RW and a DVD-ROM. After installin
Click to expand...
system software WIN XP Pro doesn't recognize the DVD-ROM drive. BIOS stil
recognizes the drive, infact I can boot from the driveregistry and installing the software from www.dougknox.com with no result
I have tried the obvious uninstalling and re-installing. I have uninstalle
all the DVD software too. Any suggestions out there
 
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