With all the information you have provided, I am sure you will get tons of
help....
What is the make/model of your laptop?
What operating system are you using?
What is the make and model of the camera?
How are you connecting the camera to the laptop (USB)?
What error codes are you getting when installing the cam on your laptop?
Have you followed the installation instructions *exactly*?
Have you checked the manufacturers website for updated drivers for the
camera?
Bobby