Device failure (on XP Pro)

  • Thread starter Thread starter Adrian
  • Start date Start date
A

Adrian

On my system here, I double clicked to play a movie and the mouse
pointer suddenly reverted back to its default, then the entire display
froze. Not even the mouse would move. Then after a few seconds, the
screen went black and came back stating there had been a device
failure. Thing is, I was now in 640x480 16 colors. Windows seemed
functional but it was in low resolution.

The hardware/software I have consists of: ATI Radeon 9700 Pro / Intel
875PBZ / Audigy 2 / Windows XP Pro SP1 / Windows Media player 9. I
have the minidump but don't know which tool I use to read it. So far
as I can see, there's nothing in the Event log for this. I wouldn't
say this happens much, maybe once in two weeks and I'm doing different
things when it happens. This time I tried to play a movie, last time
I was copying files.

Any ideas?

~ Adrian ~
 
failure. Thing is, I was now in 640x480 16 colors. Windows seemed

Correction, it's worse than I mentioned, it boots me back to 4 colors,
not 16!

~ Adrian ~
 
Adrian said:
On my system here, I double clicked to play a movie and the mouse
pointer suddenly reverted back to its default, then the entire display
froze. Not even the mouse would move. Then after a few seconds, the
screen went black and came back stating there had been a device
failure. Thing is, I was now in 640x480 16 colors. Windows seemed
functional but it was in low resolution.

The hardware/software I have consists of: ATI Radeon 9700 Pro / Intel
875PBZ / Audigy 2 / Windows XP Pro SP1 / Windows Media player 9. I
have the minidump but don't know which tool I use to read it. So far
as I can see, there's nothing in the Event log for this. I wouldn't
say this happens much, maybe once in two weeks and I'm doing different
things when it happens. This time I tried to play a movie, last time
I was copying files.

Any ideas?

~ Adrian ~
Click to expand...

Graphics card gone?
 
Adrian said:
On my system here, I double clicked to play a movie and the mouse
pointer suddenly reverted back to its default, then the entire display
froze. Not even the mouse would move. Then after a few seconds, the
screen went black and came back stating there had been a device
failure. Thing is, I was now in 640x480 16 colors. Windows seemed
functional but it was in low resolution.

The hardware/software I have consists of: ATI Radeon 9700 Pro / Intel
875PBZ / Audigy 2 / Windows XP Pro SP1 / Windows Media player 9. I
have the minidump but don't know which tool I use to read it. So far
as I can see, there's nothing in the Event log for this. I wouldn't
say this happens much, maybe once in two weeks and I'm doing different
things when it happens. This time I tried to play a movie, last time
I was copying files.

Any ideas?

~ Adrian ~
Click to expand...

Or Graphics card driver?
 
On my system here, I double clicked to play a movie and the mouse
pointer suddenly reverted back to its default, then the entire display
froze. Not even the mouse would move. Then after a few seconds, the
screen went black and came back stating there had been a device
failure. Thing is, I was now in 640x480 16 colors. Windows seemed
functional but it was in low resolution.
Click to expand...


Hi Adrian!

Had a similar problem with my P4G8X deluxe, e7205 based board.
It was a fault inherent in the chipset design, AFAIK, and for this
chipset it is fixed by turning off Fast Writes in the graphicscard's
SMART GART dialogue (possibly reducing AGP to 4x might also help).
So, since the 875 is the successor of the 7205, it might be the same
problem!??

Just my 2 (Euro-)Cents worth ;))

Cheers

Sascha
 
Sascha Hauke said:
Hi Adrian!

Had a similar problem with my P4G8X deluxe, e7205 based board.
It was a fault inherent in the chipset design, AFAIK, and for this
chipset it is fixed by turning off Fast Writes in the graphicscard's
SMART GART dialogue (possibly reducing AGP to 4x might also help).
So, since the 875 is the successor of the 7205, it might be the same
problem!??

Just my 2 (Euro-)Cents worth ;))

Cheers

Sascha
Click to expand...

Interesting - but why would that go suddenly like that?
 
Interesting - but why would that go suddenly like that?
Click to expand...


Good question... it might just be the chipset drivers as well, if he
hasn't installed them. In any case, the problem with my e7205 are not
consistent either, and they were not truly re-producable... it would
just crash back to windows in 16-color mode, just as Adrian described.
Yet, for the 7205 this is a very common problem with R300/R350 based
cards, and turning of Fast Writes fixed the problem for a lot of people,
so, I just thought it might be worth a shot ;))

Sascha
 
Adrian said:
On my system here, I double clicked to play a movie and the mouse
pointer suddenly reverted back to its default, then the entire display
froze. Not even the mouse would move. Then after a few seconds, the
screen went black and came back stating there had been a device
failure. Thing is, I was now in 640x480 16 colors. Windows seemed
functional but it was in low resolution.

The hardware/software I have consists of: ATI Radeon 9700 Pro / Intel
875PBZ / Audigy 2 / Windows XP Pro SP1 / Windows Media player 9. I
have the minidump but don't know which tool I use to read it. So far
as I can see, there's nothing in the Event log for this. I wouldn't
say this happens much, maybe once in two weeks and I'm doing different
things when it happens. This time I tried to play a movie, last time
I was copying files.

Any ideas?

~ Adrian ~
Click to expand...

The minidump is for WinDbg, which is a driver debuging tool. It is of little
use without source code for the offending driver.
 
In CMOS:
PNP OS installed NO
Reset configuarion data enable

On MB:
#1 PCI slot empty (first one under AGP)
Click to expand...

Done all that, except the reset configuration data. The Intel 875PBZ
doesn't have that option, not that I see.

In fact, what worried me the most, is that the motherboard is faulty.
As most of us in this newsgroup know, once you get the motherboard in
and hook everything up, route the wiring neatly and get the "insides"
working, having a faulty motherboard is a PITR!

~ Adrian ~
 
Have the same prob here

Windows Device failure: 640x480 mode 4bit and I was capturing a vhs tape -
has happened twice.

I have Asus P4P800 deluxe - WinXP Pro - Ati Aiw 9700 Pro - 1Gb ddr3200
 
Me said:
Have the same prob here

Windows Device failure: 640x480 mode 4bit and I was capturing a vhs
tape - has happened twice.

I have Asus P4P800 deluxe - WinXP Pro - Ati Aiw 9700 Pro - 1Gb ddr3200
Click to expand...
I don't think this is a Windows XP issue for either of you, but rather
hardware. The forums on www.amdmb.com are excellent, even if you use an
Intel processor.

Malke
 
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