Device Driver Error

  • Thread starter Thread starter Michael -D-
  • Start date Start date
M

Michael -D-

My pc has crashed a few times and the error message says
it is a device driver that has caused it.
Anyone know how to find out which driver is causing the
problem?
 
-----Original Message-----
Does Error message or STOP screen provide the driver name?


.
Click to expand...
The monitor goes blank and mouse/keyboard movement
appears to restart it but the switches off again.
The error message that gets sent to microsoft is
c:\documen~1\michae~1\locals~1\temp\wer1.tmp.dir.dir00
\sysdata.xml

It makes no sense to me.
 
I would try the video card drivers. What video card do you have and
check for updated drivers. nVidia and ATi release updates constantly.

Nathan McNulty
 
-----Original Message-----
I would try the video card drivers. What video card do you have and
check for updated drivers. nVidia and ATi release updates constantly.

Nathan McNulty

.
The driver is S3 Prosavage DDR, how do you know what
Click to expand...
driver to instal?
 
Updated both and all seemed okay until it crashed again,
I let it send the error report and down at the bottom of
the scren was a previous message 'STOP 0x000000EA
THREAD_STUCK_IN_DEVICE_DRIVER'

There is a workaround on the Microsoft page, do you think
this is the best problem?

ps your help is much appreciated
 
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