Desktop Problems and Bookmarks

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Guest

I recently purchased a new Dell computer for my parents, which came with
Vista Home. They've had nothing but continual problems, one issue after
another. Now their desktop is all screwed up. Being located 100 kms away
from them, I can't run over and help them with every little issue. When is
Microsoft going to fix all these problems???? Is there a phone number they
can call for technical support?
 
Sabrina said:
I recently purchased a new Dell computer for my parents, which came
with Vista Home. They've had nothing but continual problems, one
issue after another. Now their desktop is all screwed up. Being
located 100 kms away from them, I can't run over and help them with
every little issue. When is Microsoft going to fix all these
problems???? Is there a phone number they can call for technical
support?
Click to expand...
===============================
Microsoft doesn't support OEM software...
maybe they could call Dell.

If you post the exact issues here maybe
someone could offer some suggestions.

--
John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
I recently purchased a new Dell computer for my parents, which came with
Vista Home. They've had nothing but continual problems, one issue after
another. Now their desktop is all screwed up. Being located 100 kms away
from them, I can't run over and help them with every little issue. When is
Microsoft going to fix all these problems???? Is there a phone number they
can call for technical support?
Click to expand...

I expect that a lot of them will be fixed with SP1 - I advise clients to
wait until then to deploy vista.
 
Try contacting Dell about the problem and could you provide some specifics
on the problems they are seeing?
 
I don't know the exact problems because I'm not sitting in front of their
computer. It is just really frustrating. They are in their 70's and have
already spent hours on the phone with Dell support, but their issues don't
get resolved and then they phone me.

This site did help us to resolve their issues of not getting into the TD
waterhouse account, as I saw others were having the same problems. Thanks
for that.
 
Its better you carry the Computer to a local Computer Shop and let them get
it figured out.
 
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