Denied access to my documents and windows explorer, after system recovery

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From: damon simonett
Date: Tue, May 4, 2004 at 10:12:58 P

Request Details:

Request ID
- 1083723178933@Owner
Creation Date
- Tue, May 4, 2004 at 10:12:58 PM
Problem Area
- Other
Current Status
- SENT
Request Description
- After being infected with several worms I performed non destructive recovery several times, most attempts where unsuccessfull as error messages kept on popping up saying that files were needed, set up cOuld not continue etc. after many tries I was able to access the computer start menu by browsing trough one of the pop-up files needed MESSAGES. I CONFIRMED THAT A LOT OF THE ORIGINAL SOFTWARE WAS REINSTALLED AND THAT MY AUDIO AND WORD PERFECT FILES WERE STILL THERE, AT THIS POINT I WAS ALSO ABLE TO STORE SOME FILES ON A DISC.uP TO THIS POINT i STILL WAS NOT ABLE TO BOOT THE COMPUTER OR REACH THE DESKTOP ICONS.aFTER A WHILE THE RECOVERY PROCESS STARTED WORKING DIFFERENTLY, UPON BOOTING THE COMPUTER IT STARTED TO LOOK FOR FILES AND PERFORMED A TOTAL FIVE STEP SCAN, THE DESKTOP THEN APPEARED, FOLLOWING THAT I WAS PROMPTED BY THE INSTALL WIZARD TO ADD FILES, MODEM, DECODERS CONCERNING AUDIO AND MEDIA ETC. aT THIS POINT i WAS EXTATIC THAT I BROUGHT MY COMPUTER BACK, i FINALLY GOT SOUND. tHE PROBEM i HAVE IS THAT THE COMPUTER IS DENYING ME ACCESS TO MY DOCUMENTS OR WINDOWWS EXPLORER, mEDIA PLAYER LISTS ALL OF MY MEDIA, BUT SAYS IT CANNOT FIND IT, i HAVE NO RECORSE TO FINDING MY FILES, AS FAR AS i KNOW i AM LOGGED IN AS ADMINISTRATOR, i CANNOT UNDERSTAND WHY IT WONT LET ME IN. pLEASE HELP WHILE THE COMPUTER MANGES MIRACLESSLY TO KEEP ME ON LINE. tHANKS dAMON sIMONETTI
 
Take Ownership, #7 on this link:
http://www3.telus.net/dandemar/ADsecurity.htm

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--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


Damon said:
From: damon simonetti
Date: Tue, May 4, 2004 at 10:12:58 PM


Request Details:

Request ID
- 1083723178933@Owner
Creation Date
- Tue, May 4, 2004 at 10:12:58 PM
Problem Area
- Other
Current Status
- SENT
Request Description
- After being infected with several worms I performed non
Click to expand...
destructive recovery several times, most attempts where unsuccessfull
as error messages kept on popping up saying that files were needed,
set up cOuld not continue etc. after many tries I was able to access
the computer start menu by browsing trough one of the pop-up files
needed MESSAGES. I CONFIRMED THAT A LOT OF THE ORIGINAL SOFTWARE WAS
REINSTALLED AND THAT MY AUDIO AND WORD PERFECT FILES WERE STILL THERE,
AT THIS POINT I WAS ALSO ABLE TO STORE SOME FILES ON A DISC.uP TO THIS
POINT i STILL WAS NOT ABLE TO BOOT THE COMPUTER OR REACH THE DESKTOP
ICONS.aFTER A WHILE THE RECOVERY PROCESS STARTED WORKING DIFFERENTLY,
UPON BOOTING THE COMPUTER IT STARTED TO LOOK FOR FILES AND PERFORMED A
TOTAL FIVE STEP SCAN, THE DESKTOP THEN APPEARED, FOLLOWING THAT I WAS
PROMPTED BY THE INSTALL WIZARD TO ADD FILES, MODEM, DECODERS
CONCERNING AUDIO AND MEDIA ETC. aT THIS POINT i WAS EXTATIC THAT I
BROUGHT MY COMPUTER BACK, i FINALLY GOT SOUND. tHE PROBEM i HAVE IS
THAT THE COMPUTER IS DENYING ME ACCESS TO MY DOCUMENTS OR WINDOWWS
EXPLORER, mEDIA PLAYER LISTS ALL OF MY MEDIA, BUT SAYS IT CANNOT FIND
IT, i HAVE NO RECORSE TO FINDING MY FILES, AS FAR AS i KNOW i AM
LOGGED IN AS ADMINISTRATOR, i CANNOT UNDERSTAND WHY IT WONT LET ME IN.
pLEASE HELP WHILE THE COMPUTER MANGES MIRACLESSLY TO KEEP ME ON LINE.
tHANKS dAMON sIMONETTI
 
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