denied access to files

[kingfisher]

I am having trouble with a programme which i trying to load an the error
message is an error occured while trying to create a file in the destination
directory.
set up was unable to create the directory c:/document and
setting/allusers\documents\calico pie error 5 access is denied.
(family historian Programme
i am aminstrator of the computer

 

[Tim Meddick]

I am wondering if your use of 'forward slashes' instead of 'backslashes'
is a mistake or is it possible you are referring to a network folder?

I will assume it's just an oversight on your part.

Check the folder's permissions by right-clicking on the folder :

"C:\Documents and Settings\All Users\Documents"

...then select 'Properties' and click on the 'Security' tab.

Check that your user name is there OR that the 'Administrators'
('Administrators' group not 'Administrator') definitely has Full
control.


==

Cheers, Tim Meddick, Peckham, London.