Deleteing email

  • Thread starter Thread starter medwisnon
  • Start date Start date
M

medwisnon

I get an error message, an unknown error has occurred and I can't delete the
message any suggestions?
 
medwisnon said:
I get an error message, an unknown error has occurred and I can't delete
the
message any suggestions?

Download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such
a program, remember where to find the hotfix and hope it will install
again if you need it again. A recent version of the Trend antivirus
program also causes assorted problems in Windows Mail.
 
puppy said:
So do I, any help please to delete them? Thanks, Puppy

An unknown error in Windows Mail is often due to interference from an
antivirus program. What if any antivirus programs do you have?

For a temporary fix, download and install this hotfix, with Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
 
This worked perfectly and I was able to delete all 165 messages in my delete
folder.
Thanks to robertmiles - saved me a lot of grief.
 
You're welcome.

Rita Mary said:
This worked perfectly and I was able to delete all 165 messages in my
delete
folder.
Thanks to robertmiles - saved me a lot of grief.
 
I cannot empty my inbox, even when i press the delete key, an unknown error
has occurred. please help. thank you ..
 
We often need complete error messages, not just a summary of them,
to offer much help. If you need more help, right click on the error
message and copy all of it to your next message.

In Windows Mail, undeletable messages and unknown errors are often
due to interference from an antivirus program, antispyware program, or
antispam program. What if any such programs do you have?

For a temporary fix of the undeletable message problem, download and
install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version of
Vista or a 64-bit version, try the hotfix for the 32-bit version first. The
Vista SP1 update includes this hotfix and more, but it takes longer to
install.
 

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