Delegates tab does not appear

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

My problem is that the delegates tab does not appear. I was able to see it a
couple of months ago, and had delegates all set up for myself. When I needed
to add an additional delegate a couple of weeks ago, the Delegates tab was
missing. I'm not sure what I may have configured in the mean time to make it
disappear.

The help files mention that it will not appear if I am not connected to an
exchange server, or if mail is delivered to a pst file instead of to the
server, but neither one of these situations applies to me as far as I can
tell. Mail is delivered to our corporate exchange server.

The help files also mention that the add-in must be set up. It is, and I
have even tried removing and re-installing it.

The problem is with any computer on the network that I log in to. Any help
that anyone can provide would be greatly appreciated!
 
Beebolini said:
My problem is that the delegates tab does not appear. I was able to
see it a couple of months ago, and had delegates all set up for
myself. When I needed to add an additional delegate a couple of
weeks ago, the Delegates tab was missing. I'm not sure what I may
have configured in the mean time to make it disappear.

The help files mention that it will not appear if I am not connected
to an exchange server, or if mail is delivered to a pst file instead
of to the server, but neither one of these situations applies to me
as far as I can tell. Mail is delivered to our corporate exchange
server.

The help files also mention that the add-in must be set up. It is,
and I have even tried removing and re-installing it.

The problem is with any computer on the network that I log in to.
Any help that anyone can provide would be greatly appreciated!
Click to expand...

Hi - when posting, you should always include your version, mode (if
applicable) and SP level of Outlook (help | about...) as different versions
do things differently.

In your add-in manager properties, is Delegate Access checked?
 
Make sure that the Exchange Account is your default account and that Outlook
isn't placed in Offline Mode (File- >Work Offline)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
Oops - more information for you...

Windows XP - Version 2002 - SP2 with all updates
Office - Outlook 2002 (10.6515.6714) - SP3 with all updates

Based on the feedback just now from Lanwench and Roady (thanks folks!)...

- offline use is now disabled, although it was not working offline before
(there is no option under the File menu for "Work Offline". I went into
"Tools | E-Mail Accounts... | View or change... | Change... | More
Settings... | Advanced Tab | Offline Folder File Settings..." (phew!)

- Delegate Access in the Advanced Options is definitely checked. That's
where I tried uninstalling and re-installing it earlier.

No luck yet...
 
Back
Top