I have followed the following steps given to me but S. Sengupta and that
didn't even work
How to perform a clean boot in Windows XP
Note You must be logged on as an administrator or a member of the
Administrators group to follow these steps. If your computer is connected to
a network, network policy settings may also prevent you from follow these
steps. 1. Click Start, click Run, type msconfig in the Open box, and then
click OK.
2. On the General tab, click Selective Startup, and then clear the
Process System.ini File, Process WIn.ini File, and Load Startup Items check
boxes. You cannot clear the Use Original Boot.ini check box.
3. On the Services tab, select the Hide All Microsoft Services check
box, and then click Disable All.
4. Click OK, and then click Restart to restart your computer.
5. After Windows starts, determine whether the symptoms still occur.
Note Look closely at the General tab to make sure that the check boxes
that you cleared are still cleared. Continue to step 6 if none of the check
boxes are selected. If the Load System Services check box is the only
disabled check box, your computer is not clean-booted. If additional check
boxes are disabled and the issue is not resolved, you may require help from
the manufacturer of the program that places a check mark back in Msconfig.
If none of the check boxes are selected, and the issue is not
resolved, you may have to repeat steps 1 through 5, but you may also have to
clear the Load System Services check box on the General tab. This
temporarily disables Microsoft services (such as, Networking, Plug and Play,
Event Logging, and Error Reporting) and permanently deletes all restore
points for the System Restore utility. Do not do this if you want to retain
your restore points for System Restore or if you must use a Microsoft
service to test the issue.
6. Click Start, click Run, type msconfig in the Open box, and then
click OK.
7. On the General tab, select the Process System.ini File check box,
click OK, and then click Restart to restart the computer. If the issue
continues, the issue is with an entry in your System.ini file. If the issue
does not continue, repeat this step for the Process Win.ini File, Load
Startup Items, and Load System Services check boxes until the issue occurs.
After the issue occurs, the last item that you selected is the item where
the issue is occurring.
Note Microsoft strongly recommends that you do not use System
Configuration Utility to modify the Boot.ini file on your computer without
the direction of a Microsoft support engineer. Doing so may make your
computer unusable.