delay receiving email

  • Thread starter Thread starter jmoyer
  • Start date Start date
J

jmoyer

I have a small Exchange 5.5 environment with about 10
users running Windows XP Pro with Outlook 2002. I had one
user inform me that all of a sudden when a new email
arrives, it won't appear in the inbox until she clicks on
another folder. I tried another test with other users and
as soon as you send the email, it appears instantly
without the user having to click on other objects. All
the other users except this one, receive email without
having to click on other objects. Any ideas would greatly
be appreciated.
 
Is there a firewall installed on this computer (or is the XP firewall
enabled)?
 
Hello,

I am experiencing a similar problem at work as well. We
are still running Exchange 5.5 under Windows NT 4.0. I
have a user who has Outlook 2003 installed. For some
reason he will not get notification of new email until he
hits the send/receive mail button. All other users get new
mail notifications as soon as they arrive, because we are
on an Exchange server.

My personal work computer is the same type of setup. I run
WinXP Pro and Outlook 2003, but I get the email as soon as
it arrives.

The only thing that is different is he has his folders to
synchronize emails for offline use whereas most people
leave their email on the server. Would that make a
difference?

Any ideas on that?

Thanks,
Richard
 
Richard said:
Hello,

I am experiencing a similar problem at work as well. We
are still running Exchange 5.5 under Windows NT 4.0. I
have a user who has Outlook 2003 installed. For some
reason he will not get notification of new email until he
hits the send/receive mail button. All other users get new
mail notifications as soon as they arrive, because we are
on an Exchange server.

My personal work computer is the same type of setup. I run
WinXP Pro and Outlook 2003, but I get the email as soon as
it arrives.

The only thing that is different is he has his folders to
synchronize emails for offline use whereas most people
leave their email on the server. Would that make a
difference?
Click to expand...

In cached mode, yes, I think it makes sense, but I admit I don't use it. Is
there a firewall enabled? Anything like a router or switch with VLANs
between the workstation & the server that might be blocking UDP packets?
 
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