Default user key

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

i was trying to install some software but it wouldnt let me and the
troubleshooting process came back with this....

The line that reads unable to access default user key means the user
account password is not the same as the machine password. Meaning the
password on the account was changed by someone OTHER than the user and
that is what is causing the problem.

now, this is a new computer and i have never set a password to my account.
he directed me to a MS article that talks about resettting the key but my
user account only says... create new password, doesnt have option of changing.

anyone can be of any help?

thanks in advance,

chris
 
Hi Kelly,

its zip reader software, i do have admin priveledges and ive saved the file
to my desktop and ran from there, it installs fine, program just wont work.
what i put in my first thread is from the test file the company made me run
to find the exact reason for this error.

and there is no password set.

Chris
 
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