Default Mail Account Keeps Changing

  • Thread starter Thread starter comcast
  • Start date Start date
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comcast

At our office we use Microsoft Exchange Server for internal E-Mail and
Outlook 2003 for external e-mail. I have set my external e-mail account as
the default account, but every couple of days I find that the Exchange
Server account has been set as the default account (which really messes you
up when you think you're sending external e-mail and it bounces back). I
have no idea what is causing the computer to reset the Exchange Server as
the default account. Has anyone else run into this? Any ideas? (It's not
just me either. One of the secretaries in our office is experiencing the
same problem. Outlook 2003 bug?)
 
If the Exchange server is running on Microsoft Small Business Server 2003, users with non-Exchange accounts in the same profile as the Exchange account may see the default mail account always revert to the Exchange account, regardless of the user’s previous choice. A registry entry is available to prevent the SBS login script from changing the transport order:

Key: HKLM\Software\Microsoft\SmallBusinessServer\ClientSetup
Value Name: NoTransportOrder
Value Type: REG_DWORD
Value: 1
 
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