Defalt error

  • Thread starter Thread starter Don
  • Start date Start date
D

Don

When I use my internet explorer sometimes I can surf a
couple sites and sometime when I open it up it crashes. I
also have a browser called Advanced Browser on my system.
The system is running Windows 98 second edition. Here is
the error message I get:
IEXPLORE caused a general protection fault
in module USER.EXE at 0004:00000499.
Registers:
EAX=c0030002 CS=1757 EIP=00000499 EFLGS=00000202
EBX=00030000 SS=7357 ESP=000083e4 EBP=06de83f4
ECX=00000000 DS=1667 ESI=00030000 FS=5c9f
EDX=84525c97 ES=0000 EDI=00000000 GS=0000
Bytes at CS:EIP:
26 3b 47 18 7e 42 8e 46 fe 26 81 7c 42 00 04 7d
Stack dump:
43a86337 00000003 715061ce 5c970000 2717841a 00001727
00000000 00000000 43a80000 00000030 00000000 00000237
00000062 842ce438 00000cdf 00000000
 
Don,

From Frank Saunders, for the USER.EXE error:

<quote>

You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero

</quote>

Also see, MVP Sandi's IE troubleshooting page:
http://www.mvps.org/inetexplorer/answers_10.htm#user.exe

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k


When I use my internet explorer sometimes I can surf a
couple sites and sometime when I open it up it crashes. I
also have a browser called Advanced Browser on my system.
The system is running Windows 98 second edition. Here is
the error message I get:
IEXPLORE caused a general protection fault
in module USER.EXE at 0004:00000499.
Registers:
EAX=c0030002 CS=1757 EIP=00000499 EFLGS=00000202
EBX=00030000 SS=7357 ESP=000083e4 EBP=06de83f4
ECX=00000000 DS=1667 ESI=00030000 FS=5c9f
EDX=84525c97 ES=0000 EDI=00000000 GS=0000
Bytes at CS:EIP:
26 3b 47 18 7e 42 8e 46 fe 26 81 7c 42 00 04 7d
Stack dump:
43a86337 00000003 715061ce 5c970000 2717841a 00001727
00000000 00000000 43a80000 00000030 00000000 00000237
00000062 842ce438 00000cdf 00000000
 
Don said:
When I use my internet explorer sometimes I can surf a
couple sites and sometime when I open it up it crashes. I
also have a browser called Advanced Browser on my system.
The system is running Windows 98 second edition. Here is
the error message I get:
IEXPLORE caused a general protection fault
in module USER.EXE at 0004:00000499.
Registers:
EAX=c0030002 CS=1757 EIP=00000499 EFLGS=00000202
EBX=00030000 SS=7357 ESP=000083e4 EBP=06de83f4
ECX=00000000 DS=1667 ESI=00030000 FS=5c9f
EDX=84525c97 ES=0000 EDI=00000000 GS=0000
Bytes at CS:EIP:
26 3b 47 18 7e 42 8e 46 fe 26 81 7c 42 00 04 7d
Stack dump:
43a86337 00000003 715061ce 5c970000 2717841a 00001727
00000000 00000000 43a80000 00000030 00000000 00000237
00000062 842ce438 00000cdf 00000000
Click to expand...

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
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