customer licensing

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Guest

I have also lost my genuine serial keys to my Microsoft XP and office disks.
I have the genuine holographic disks still and they have a reference code
upon them. I have tried reading on the internet to see if there is any way to
recover this information from the disk but to no avail.
 
Codes are not embedded on the disk. If you have a running XP setup
with Office, you can run a software inventory tool that will display the
original Product Key strings.
If you do recover the data - I'd take a little time to write it down or
save it somewhere. As the label clearly states "Do not loose this....".
 
Hi, Thank you for the quick reply, i have not been able to install the
windows or office software as i need the key for the installation. my college
has kindly lent me a copy under the campus licence while i am studying OCR
Level 2 ICT Support Systems. As we all know....the software is not cheap and
the disk are no good to use while i lost the serials, i did forget to mention
that the serials were lost due to a house fire along with many other items,
many thanks, Adeeâ„¢
 
Hi, thanks for the link.. i have already been to that page and did not find
any information there to help ??... Sorry i did not understand the PPS bit. i
can't see anything to do with PPS there. Adeeâ„¢

Tom [Pepper] Willett said:
To replace a CD or Product Key, you must contact PSS. To locate the
appropriate phone number for your product, visit the following Microsoft Web
site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

AdeeT said:
I have also lost my genuine serial keys to my Microsoft XP and office
disks.
I have the genuine holographic disks still and they have a reference code
upon them. I have tried reading on the internet to see if there is any way
to
recover this information from the disk but to no avail.
Click to expand...
Click to expand...
 
Hi, thanks for the reply, not quite the answer i was looking for, that would
take allot longer than this would, thanks for helping anyway, Adeeâ„¢
 
The "quick replacement" method requires proof of purchase documentation.
A fire that destroyed the keys, would likely have destroyed the sales
slip also. Hence the recommedation to submit the claim to your insurance
to get the items replaced.
 
Adeeâ„¢ said:
I have also lost my genuine serial keys to my Microsoft XP and office disks.
I have the genuine holographic disks still and they have a reference code
upon them. I have tried reading on the internet to see if there is any way to
recover this information from the disk but to no avail.
Click to expand...


If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact the computer's
manufacturer.


--

Bruce Chambers

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