Cummulative Update for IE 6.0 won't update (KB832894)

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Guest

I've had this problem before with our W2000 machine.

W2000 updates come down but won't update and cycle forrrreeeevvvveeerr in a
loop.

Is there a common fix for this under W2000 and XP? Or, are they different
fixes?

Any help would be appreciated.
 
X-post to Win2K General newsgroup from WinXP General.

First off, 832894 (Apr-04) has been superseded by 931768 (May-07):
http://support.microsoft.com/kb/931768. IOW, you don't /need/ 832894 if a
later Cumulative Update for IE is already installed.

To address the "hanging", try the following, courtesy of MVP Emeritus Ottmar
Freudenberger:

First, install this fix: http://support.microsoft.com/kb/927891

Now install the newly released 'standalone' version of Windows Update Agent
3.0, v.
7.0.6000.374, for 32 bit machines (*not* Vista or any x64 version of
Windows!):
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

The MS update team believes that this solves all three svchost problems that
folks have been experiencing. See
http://blogs.technet.com/wsus/archive/2007/04/28/update-on.aspx

Also see
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1071
(First try the steps posted May 4th at the beginning of the article.)

Workaround: Change the default from Microsoft Update to Windows Update: Go
to Microsoft Update > Click on Change Settings in left pane > Scroll to
bottom of page > To Stop Using Microsoft Update > Disable Microsoft Update
software and let me use Windows Update only (check). cf.
http://support.microsoft.com/kb/901037

With Windows Update as your default, you will need to check in at Office
Update to keep your Office applications fully patched:
http://office.microsoft.com/en-us/downloads/maincatalog.aspx
 
Hello PA Bear and thank you very much for your reply.

See, The thing is this patch KB832894 has come out of the blue somewhere,
some how.

It appears in the update history as having updated 'successfully' 4 times on
May 10th.

KB931768 has already been applied on May 8th.

This old patch 'appears' as ready to update at 'zero' bytes each time I
access the MS Update site, and while I can delete it from the WINNT
SoftwareDistribution directory, it keeps coming back from 'somewhere' even
without communicating with the MS Update web page.

I have two machines that are acting up in this way. Neither one hangs as you
have alluded to.

Can I guess that the reason that KB832894 doesn't apply during the update is
because the software is smart enough to know that this would effectively be a
rollback and prevents it from completing?

If that is true, the software is also reporting a false positive because it
continues to report that the KB832894 update applied successfully (4 times no
less!)

I can try to follow the steps as outlined (much appreciated) but it seems to
me that something on the MS site is out of sync, and I have no idea why.
Alternatively, I can ignore the update by flipping on the 'ignore' bit in the
customer update dialogue box.

Canonman
 
Meant to say Custom update dialogue box.

Canonman said:
Hello PA Bear and thank you very much for your reply.

See, The thing is this patch KB832894 has come out of the blue somewhere,
some how.

It appears in the update history as having updated 'successfully' 4 times on
May 10th.

KB931768 has already been applied on May 8th.

This old patch 'appears' as ready to update at 'zero' bytes each time I
access the MS Update site, and while I can delete it from the WINNT
SoftwareDistribution directory, it keeps coming back from 'somewhere' even
without communicating with the MS Update web page.

I have two machines that are acting up in this way. Neither one hangs as you
have alluded to.

Can I guess that the reason that KB832894 doesn't apply during the update is
because the software is smart enough to know that this would effectively be a
rollback and prevents it from completing?

If that is true, the software is also reporting a false positive because it
continues to report that the KB832894 update applied successfully (4 times no
less!)

I can try to follow the steps as outlined (much appreciated) but it seems to
me that something on the MS site is out of sync, and I have no idea why.
Alternatively, I can ignore the update by flipping on the 'ignore' bit in the
customer update dialogue box.

Canonman
 
[Why have you crossposted to WinXP newsgroup?]

Word is that MS have fixed/adjusted the problem on their end and you should
no longer be offered 832894 or any other older update (that you probably
already had installed).

If the problem persists, please reply to this thread, elminating the
crosspost to WinXP General, please.
 
PA Bear,

Thank you again for your reply.

I originally posted under XP, because: we run XP at home, I have used this
forum several times for like issues and I couldn't find the Windows 2000
group for some reason.

I don't know how to un-cross-reference this post. I thought perhaps you had
placed it in the Windows 2000 group, but more likely the moderator has done
so, and therefore we will have to rely on his/her kindness and ability to
comply with your request.

Have a great day.

PA Bear said:
[Why have you crossposted to WinXP newsgroup?]

Word is that MS have fixed/adjusted the problem on their end and you should
no longer be offered 832894 or any other older update (that you probably
already had installed).

If the problem persists, please reply to this thread, elminating the
crosspost to WinXP General, please.
--
~Robear Dyer (PA Bear) [working offline]
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hello PA Bear and thank you very much for your reply.

See, The thing is this patch KB832894 has come out of the blue somewhere,
some how.

It appears in the update history as having updated 'successfully' 4 times
on
May 10th.

KB931768 has already been applied on May 8th.

This old patch 'appears' as ready to update at 'zero' bytes each time I
access the MS Update site, and while I can delete it from the WINNT
SoftwareDistribution directory, it keeps coming back from 'somewhere' even
without communicating with the MS Update web page.

I have two machines that are acting up in this way. Neither one hangs as
you
have alluded to.

Can I guess that the reason that KB832894 doesn't apply during the update
is
because the software is smart enough to know that this would effectively
be
a rollback and prevents it from completing?

If that is true, the software is also reporting a false positive because
it
continues to report that the KB832894 update applied successfully (4 times
no less!)

I can try to follow the steps as outlined (much appreciated) but it seems
to
me that something on the MS site is out of sync, and I have no idea why.
Alternatively, I can ignore the update by flipping on the 'ignore' bit in
the customer update dialogue box.

Canonman
 
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