G
Guest
We have a printer connected to a computer running Windows ME (which shows the printer as Shared) working on a wireless basis with a Sony laptop running Windows XP, which had been connected and worked well for over a year. The printer then stopped working from the laptop and the messages instructed us to uninstall the printer, reinstall the printer driver and then use Add Printer. The Add Printer window on the XP will now not recognize the printer on the home network, even though it had worked fine before I uninstalled it. I have spent about an hour on the phone with the printer help line who are unable to give me directions to get this to work again. I know it can work (even on this "cross platform" basis) since it worked before I uninstalled it. I am very frustrated. I am told that I can solve this problem by upgrading the ME software to XP, but we have reasons that we do not want to do so, and I can't believe it is necessary since I know we had the printer working before. Any suggestions out there?