Critical Update #821557 5.1MB

  • Thread starter Thread starter Clover
  • Start date Start date
C

Clover

Hello,

I have windows XP Professional on 2 computers and have
tried to install the above Update. It will not install!!!
I have tried it about a dozen times and it just won't
install. Is there a problem with the update and is it
that critical that I have it? Someone please advise me.
Please respond to me at my e-mail address. Thanks
 
Clover said:
Hello,

I have windows XP Professional on 2 computers and have
tried to install the above Update. It will not install!!!
I have tried it about a dozen times and it just won't
install. Is there a problem with the update and is it
that critical that I have it? Someone please advise me.
Please respond to me at my e-mail address. Thanks
Click to expand...

Try this: Go to C:/windows/system32 and find the file 'catroot2' and
rename it to anything. Reboot, download and install.

--
-the small one

All postings carry no guarantee or warranty, expressed or implied.
Proceed at your own risk, and perform system and data backups prior to
making changes to your system, and on a regular basis, to protect your
system.
 
POST BACK WITH THE EXACT INFORMATION FROM STEP 18 if all else fails.
If you get that far, step 18 is IMPORTANT.

1. Reboot computer then try updates one at a time if issue involved
multiple updates.

2. Check Date/Time

3. If you use AOL, minimize AOL and open Windows Update:
Start/All Programs/Windows Update

4. Disable any:
Download Accelerators
Spyblockers
And any other similar applications.

5. Disable firewall

6. Disable antivirus

7. (Windows XP):
Reboot computer.
http://support.microsoft.com/?kbid=326815
Don't forget steps 6-9 catroot2 file.
Do this whether SP1 is the issue or not.

Another way to do #7 steps 6-9:
Reboot, login to an Administrator account.
Double click My Computer.
Double click C drive.
Double click Windows file.
Double click System32 file.
Right click catroot2, click rename, type "catroot2old"
ENTER
Reboot

8. (Windows XP)
Go to Control Panel.
Click Windows Update on the left panel

9. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History

10. Set a language in Internet Explorer:
To check the language setting in Internet Explorer:
(1.) Click "Tools" and then select "Internet Options".
(2.) Click "Languages".button
(3.) Make sure at least one language is listed in the "Language
Options" dialog box.

11. Disable the options "Automatically detect settings" and "Use
automatic configuration script."
To do this:
(1.) Open Internet Explorer.
(2.) Click "Tools," and then click "Internet Options."
(3.) Click "Connections," and then click "LAN Settings."
(4.) Make sure the check boxes for "Automatically detect settings" and
"Use automatic configuration script" are not selected.

12. Open Internet Explorer
Click Tools
Click Internet Options
Click Security tab.
Click "Internet Zone"
Click Default
Click OK and follow prompts.

13.
http://support.microsoft.com/?kbid=319585

14. Upgrade to Internet Explorer Service Pack 1 if not already
installed:
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp

15. Start/Run
Type "msconfig" ENTER
Click Start-up tab and make a note of what is checked and unchecked.
Go back to General tab.
Select Selective Start-up (unless already selected).
Uncheck "Load Start-up group items".
Click OK, follow prompts and reboot.
Try windows Update again.
When done, go back to MSCONFIG.
Recheck Start-up tab items and place to normal Start-up if that was
original configuration.
Click OK and follow prompts.

16. Change the URL from "http..." to "https...".

17. http://support.microsoft.com/?kbid=193385

18. Check the Windows Update Log in the "C:\Windows\Windows
Update.log" for the exact error message.
See if something here fits
http://v4.windowsupdate.microsoft.com/troubleshoot/
 
Back
Top