Crashes with DVD/CD drive

  • Thread starter Thread starter Pam Potter
  • Start date Start date
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Pam Potter

I recently installed a Sony DRU510A DVD/CD drive. Now, when I attempt to
burn to it using Nero 6, the PC shuts down and comes back up. It scans the
C drive and finds no errors. Then Windows comes up with the message that
the system has recovered from a serious error. When I send the report to
Microsoft, they say it has something to do with device drivers. Nothing
more specific.

This is not the first time I have encountered problems that say they pertain
to device drivers -- usually have to do with writing to CD.

However, when I do a Windows Update, it says all my drivers are up to date
except the most recent NVIDIA display driver update.

Can anyone suggest how I find out which driver is causing the problem and
ensure that I have the most up to date one. I tried the Sony website but it
just said look at Microsoft.

Thanks.............Pam
 
Dito, it worked a few months ago but then it would not burn DVDs it will not recognize RW+R and did not find dvd-R until today. Ist the storage support said it was bad media until I told them I was using sony media. 2ndly the drive check software I downloaded from sony storage supports hangs up a lot

Not sure which driver you are looking for besides the firmware Sony age me this #6) is at http://www.adaptec.com/worldwide/su...cat=/Product/ASPI-4.70&filekey=aspi_471a2.exe good luck

1)Next they had me change the unit to Master on IDE channel 2 on its own lonly ribon. restart
2)Then they had me remove any buring software, and the MyDVD and record now have such a problem being remove they have special instructions from deleting files to removing items from your registry, That was 8 programs INC nero 5.5
3)They had me remove checks from use this drive to burn cd.s in advance setting of the drives properties in the device manager
4) update the firmware from their sit
5)go to the Ide ATA atap device in the manager and advance tab to change devices from Dma if avail to pi
6) They sent me alink to update ascpi driver 471.2 from adaptecs site
7) the had me reinstall just the record now program and it did try to recognize and burn a DVD-R but failed it still will not reccog nize blank DVD +RW media (please insertr blank disk
8) lastly they had me update may Motherboard bios
9) I am waiting on the XP service pack CD to come and then it still does not work I get to call back provided it happen in the 2 week period of support that I paid $20 for because technicaly my warranty ran out 2 month ago. even though I intsalled the unilt a month after I bought it and these problems stared about 3 months ago. I thought since it worked before that it was a software update issuse and not possiblly a defective unit. They tell me there is no repair for out of warranty, meaning it might be trash. If any ofd these help someone let me know or if you find a solution
 
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