Please follow this diagnostic troubleshooting procedure:
1. Download and run the MGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=52012
2. After running the MGA Diagnostic Tool, click
on the "Windows" tab and then click on "Copy".
3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in a detailed post:
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.
--
Carey Frisch
Microsoft MVP
Windows - Shell/User
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:
I have been trying to find out if I have a counterfeit program, I was trying
to download an update and I recieved a message which said that my windows
program is a counterfeit, I bought it with the computer. How do I fix the
problem.