Corrupt Outlook Account

  • Thread starter Thread starter DrJoel
  • Start date Start date
D

DrJoel

I have an email account that has become corrupt and unusable, I created a
new account, but the old one didn't show in accounts tab and couldn't be
deleted from the folder list. Now I have two accounts and one doesn't work.
How do I delete this unusable account from folders list?
 
Did you create a new account or a new profile? Also, when asking questions,
it is always helpful to use to know the version of Outlook and, if Outlook
98 or 2000, the mode (check Help->about, second line tells you the mode.)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, DrJoel asked:

| I have an email account that has become corrupt and unusable, I
| created a new account, but the old one didn't show in accounts tab
| and couldn't be deleted from the folder list. Now I have two accounts
| and one doesn't work. How do I delete this unusable account from
| folders list?
 
Yes I created a new account if that is what you wanted to know. Also I am
using Outlook 2003. Thanks.
 
You have corrupted your profile. Create a new one under Control Panel->Mail
Icon->Show Profiles->New. Do not copy the old one, just create a new one
and configure it to use your good .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, DrJoel asked:

| Yes I created a new account if that is what you wanted to know. Also
| I am using Outlook 2003. Thanks.
|
| "Milly Staples [MVP - Outlook]"
| || Did you create a new account or a new profile? Also, when asking
|| questions,
|| it is always helpful to use to know the version of Outlook and, if
|| Outlook 98 or 2000, the mode (check Help->about, second line tells
|| you the mode.)
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, DrJoel asked:
||
||| I have an email account that has become corrupt and unusable, I
||| created a new account, but the old one didn't show in accounts tab
||| and couldn't be deleted from the folder list. Now I have two
||| accounts and one doesn't work. How do I delete this unusable
||| account from folders list?
 
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