continual error message

  • Thread starter Thread starter Gail F.
  • Start date Start date
G

Gail F.

every time i try to do anything on the computer i keep
getting the same error message. it reads: An exception
occured while trying to run C:\WINDOWS\System32
\btiein.dll,Download

i have no idea where it came from or how to get rid of it
and i would appreciate some assistance.
 
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