Contact List

  • Thread starter Thread starter Andy Roberts
  • Start date Start date
A

Andy Roberts

When I try to select a contact for emailing from the TO button on the mail
message form I get the attached error message.



I've tried to use the outlook help but cant find the correct section. The
select names box then comes up so I can pick from the Show Names from the:
drop-down box.



There are 2 options called contacts, of which the second one is the correct
one. How do I remove the first one? My contacts display fine under the
contacts option from the personal folders list on the left.



Thanks

Andy
 
You failed to post your Outlook version and the error message.
If I am able to guess correctly at both, remove the invalid reference to the
Contacts Folder here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. >
 
Then you removed the wrong one.
Just reset the entire Outlook Address Book. Remove the service. Restart
Outlook. Re-add it and point it to the correct Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Andy Roberts said:
Apologies Russ

My OL version is 2003.

I have tried what you said and I still get the attached message

Any thoughts?

Andy

Russ Valentine said:
You failed to post your Outlook version and the error message.
If I am able to guess correctly at both, remove the invalid reference to the
Contacts Folder here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. >

--
Russ Valentine
[MVP-Outlook]
Andy Roberts said:
When I try to select a contact for emailing from the TO button on the mail
message form I get the attached error message.



I've tried to use the outlook help but cant find the correct section. The
select names box then comes up so I can pick from the Show Names from the:
drop-down box.



There are 2 options called contacts, of which the second one is the correct
one. How do I remove the first one? My contacts display fine under the
contacts option from the personal folders list on the left.



Thanks

Andy
Click to expand...
Click to expand...
Click to expand...
 
Thanks Russ - All sorted.


Russ Valentine said:
Then you removed the wrong one.
Just reset the entire Outlook Address Book. Remove the service. Restart
Outlook. Re-add it and point it to the correct Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Andy Roberts said:
Apologies Russ

My OL version is 2003.

I have tried what you said and I still get the attached message

Any thoughts?

Andy

to
the the
mail section.
The from
the:
Click to expand...
Click to expand...
 
Andy Roberts said:
When I try to select a contact for emailing from the TO button on the
mail message form I get the attached error message.
Click to expand...

No attached message.
There are 2 options called contacts, of which the second one is the
correct one. How do I remove the first one? My contacts display
fine under the contacts option from the personal folders list on the
left.
Click to expand...

When this happened to me, I removed the Outlook Address Book service from my
profile and re-added it. It cured the problem.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.
 
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