Contact folder under calendar

  • Thread starter Thread starter Elizabeth
  • Start date Start date
E

Elizabeth

A user has somehow moved his contact folder under his
calendar folder and am unable to move it back. Being
under the calendar folder causes certain features to not
work or not work correctly. How can I move it back to
its proper place.
 
As long as the folder is the default, all features should still work - the
easiest way to move it back to the top level is using OWA.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

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Hi Elizabeth,

Thanks for your posting here again.

Based on my knowledge, the top level folder is unable to move by default.
Please let me know how does the user move the Contacts folder to be under
Calendar.

According to the current situation, I suggest you perform the following
suggestions:

Suggestion 1: Create a new profile
=========================
For the steps on how to create a new profile, refer to the following
Microsoft Knowledge Base (KB) article:

829918 How to create a new e-mail profile in Outlook 2003
http://support.microsoft.com/?id=829918

If the issue continues with the new created profile, the mailbox may be
corrupted. You need to recreate the problematic mailbox.

Suggestion 2: Recreating the mailbox
===========================

To recreate the problematic mailbox, use the following instructions:

1. Use Exmerge tool to export mailbox to PST file.

To use Exmerge, refer to the following article:
174197 XADM: Microsoft Exchange Mailbox Merge Program (Exmerge.exe)
Information
http://support.microsoft.com/?id=174197

2. Open the PST file from some other Outlook client to verify if we can
access inbox in the PST file.

3. If the PST file is good, go to ADUC (Active Directory Users and
Computers), right-click the problematic user and then click Exchange tasks.
Select remove exchange attributes.

4. Right-click the user again and then click Exchange tasks. Select create
mailbox.

5. Import PST back into mailbox using Exmerge or Outlook.

Hope this helps. Thanks and have a nice day!

Thanks & Regards
Alan Sun
Microsoft Online Partner Support

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--------------------
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|From: "Elizabeth" <[email protected]>
|Sender: "Elizabeth" <[email protected]>
|Subject: Contact folder under calendar
|Date: Tue, 14 Sep 2004 11:46:25 -0700
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|A user has somehow moved his contact folder under his
|calendar folder and am unable to move it back. Being
|under the calendar folder causes certain features to not
|work or not work correctly. How can I move it back to
|its proper place.
|
 
Outlook Web Access.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

What is OWA?
-----Original Message-----
As long as the folder is the default, all features should still work - the
easiest way to move it back to the top level is using OWA.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Elizabeth said:
A user has somehow moved his contact folder under his
calendar folder and am unable to move it back. Being
under the calendar folder causes certain features to not
work or not work correctly. How can I move it back to
its proper place.
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