computer won't shut down or restart

[Guest]

can anyone help my computer won;t shut down or restart. I have down load items but they won't open because the computer needs to restart to get them going. I need help
thanks rita

 

[Guest]

Have you tried Alt/Ctrl and delete? Iif that fails I would use the reset button.

 

[Will Denny]

Hi Rita

For shutdown/restart problems, please have a look at MVP Jim Eshelman's web site:

http://aumha.org/win5/a/shtdwnxp.htm
http://aumha.org/win5/a/tshoot.htm

--

Will Denny
MS-MVP Windows - Shell/User


| can anyone help my computer won;t shut down or restart. I have down load items but they won't open because the computer needs to restart to get them going. I need help.
| thanks rita