G
Gina
My computer is starting to degrade pretty quickly and I'm
afraid that in a few days it may stop working completely.
There are a few problems with the computer and I have run
out of ideas on how to fix them as I have assured that
this is not a sasser worm problem but may be another
virus that my Norton 04 and AdAware isn't picking up.
When I attempt to log on at the sign-on screen of XP, I
am delivered to the plain blue desktop first start screen
with only the bare bones icons appearing. The computer
will not let me access my documents folder, will not save
my preferences for ANY program that has a type-in field
(AIM, E-mail accounts), and will not save website history
in the IE bar. The computer is also painfully slow,
including the internet even though I'm using an ethernet
connection. Also, I am not able to download any files
that are hyperlinked. The CD drive is also non-accessible
when I attempt to burn files or back anything up to it.
This problem has escalated to this recently... the
symptoms sprung up slowly and are gaining speed. The only
thing I can think of is to do a fresh install with the
compaq restore disks, but since I can't back up I would
lose everything. Someone please help!
afraid that in a few days it may stop working completely.
There are a few problems with the computer and I have run
out of ideas on how to fix them as I have assured that
this is not a sasser worm problem but may be another
virus that my Norton 04 and AdAware isn't picking up.
When I attempt to log on at the sign-on screen of XP, I
am delivered to the plain blue desktop first start screen
with only the bare bones icons appearing. The computer
will not let me access my documents folder, will not save
my preferences for ANY program that has a type-in field
(AIM, E-mail accounts), and will not save website history
in the IE bar. The computer is also painfully slow,
including the internet even though I'm using an ethernet
connection. Also, I am not able to download any files
that are hyperlinked. The CD drive is also non-accessible
when I attempt to burn files or back anything up to it.
This problem has escalated to this recently... the
symptoms sprung up slowly and are gaining speed. The only
thing I can think of is to do a fresh install with the
compaq restore disks, but since I can't back up I would
lose everything. Someone please help!