computer stops responding with a black screen when you start windo

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Guest

I ran the 'Compact Registry' function available in "Registry Mechanic" and
now when I boot up I get a black screen. I see the windows log-on logo and
the Dell logo at boot-up, but then I get a black screen. Also, I cannot
boot-up using any of the Safe Mode functions. Not even the last good
configuration boo-up option works. What happened here and how can I fix
this? I have over 500 pictures that I did not back so I hope I did not loose
any. Someone, please help.
 
jochoa03 said:
I ran the 'Compact Registry' function available in "Registry Mechanic"
and
now when I boot up I get a black screen. I see the windows log-on
logo and
the Dell logo at boot-up, but then I get a black screen. Also, I
cannot
boot-up using any of the Safe Mode functions. Not even the last good
configuration boo-up option works. What happened here and how can I
fix
this? I have over 500 pictures that I did not back so I hope I did
not loose
any. Someone, please help.
Click to expand...

What happened is that you used a registry cleaner and now you know why
most techs (including me) don't recommend them. There is absolutely no
reason why you would compact an XP registry.

What I would do:

1. Retrieve the data by booting with a rescue cd such as Knoppix, a
Bart's PE, or ERD Commander emergency download (expensive).

2. Do a Repair Install:
http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install

3. If the Repair Install doesn't work, do a Clean Install:
http://michaelstevenstech.com/cleanxpinstall.html - Clean Install

Reinstall drivers, programs from installation media, restore data from
backups. Do not reinstall Registry Mechanic. Although Registry Mechanic
is a reputable program, if you don't know how to work in the Registry
manually, leave it alone.

Malke
 
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