computer shut down

  • Thread starter Thread starter Darlene Bedwell
  • Start date Start date
D

Darlene Bedwell

My computer keeps knocking me off the web. Ab ox comes
on : REMOTE PROCEDURES CALL RPC SERVICE WILL TERMINATE
UNEXPECTEDLY. Gives me about one minute. Completely
shuts my computer down. It is like a log off and then
the icons come back on. I have downloaded security
update (KB823980) Thought it helped by I'm still haveing
problems. Please advise me as what to do. Or a telephone
number that I can call on the cell and receive help with
computer on.

Thank you will be expecting your response.
 
There are thousands of nasty computer viruses/worms looking for unprotected
computers. Your computer can be infected within a few milliseconds the moment
an internet connection is established if your computer is unsecured.

Apparently, your computer is infected with the W32.Blaster.Worm or one of its variants.
This happened because you have not been using an internet connection firewall and have
apparently neglected to install the critical updates available at the Windows Update website.

If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: CMD , and hit enter.
This opens the Command Prompt window.

Then type: shutdown -a , and hit enter.

This should halt the rebooting problem.

Then immediately turn-on Windows XP's built-in Firewall:
http://www.microsoft.com/security/protect/

What You Should Know About the Blaster Worm and Its Variants
http://www.microsoft.com/security/incident/blast.asp

A tool is available to remove Blaster worm and Nachi worm infections from computers
that are running Windows 2000 or Windows XP
http://support.microsoft.com/?kbid=833330

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------------------------------


| My computer keeps knocking me off the web. Ab ox comes
| on : REMOTE PROCEDURES CALL RPC SERVICE WILL TERMINATE
| UNEXPECTEDLY. Gives me about one minute. Completely
| shuts my computer down. It is like a log off and then
| the icons come back on. I have downloaded security
| update (KB823980) Thought it helped by I'm still haveing
| problems. Please advise me as what to do. Or a telephone
| number that I can call on the cell and receive help with
| computer on.
|
| Thank you will be expecting your response.
 
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