Computer Freez

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Guest

I have Windows Home Edition.
This morning all was fine, but since this evening my computer boots and
after few seconds freezes. No keys work anymore, ALT-CTRL-Del, nothing.
Rebooting again and again does not help.
I have 60GB Hard Drive and 512 MB RAM.
Please help.
Is this virus?
Thanks for any hints,

Best Regards,

Firouz
 
Check your keyboard connection. Do you get into Windows?
If you get to windows, you can try F8 to recover (last known good config.)
or go in Safe Mode.
Michael
 
Firouz said:
I have Windows Home Edition.
This morning all was fine, but since this evening my computer boots
and after few seconds freezes. No keys work anymore, ALT-CTRL-Del,
nothing. Rebooting again and again does not help.
I have 60GB Hard Drive and 512 MB RAM.
Please help.
Is this virus?
Thanks for any hints,
Click to expand...

How far into the booting process does the machine get? If the freeze
occurs before the operating system is loaded, you are having hardware
problems. Here are general hardware troubleshooting steps:

1) Open the computer and run it open, cleaning out all dust bunnies and
observing all fans (overheating will cause system freezing). Obviously
you can't do this with a laptop, but you can hear if the fan is running
and feel if the laptop is getting too hot.

2) Test the RAM - I like Memtest86+ from www.memtest.org. Obviously, you
have to get the program from a working machine. You will either
download the precompiled Windows binary to make a bootable floppy or
the .iso to make a bootable cd. If you want to use the latter, you'll
need to have third-party burning software on the machine where you
download the file - XP's built-in burning capability won't do the job.
In either case, boot with the media you made. The test will run
immediately. Let the test run for an hour or two - unless errors are
seen immediately. If you get any errors, replace the RAM.

3) Test the hard drive with a diagnostic utility from the mftr. Download
the file and make a bootable floppy or cd with it. Boot with the media
and do a thorough test. If the drive has physical errors, replace it.

4) The power supply may be going bad or be inadequate for the devices
you have in the system. The adequacy issue doesn't really apply to a
laptop, although of course the power supply can be faulty.

5) Test the motherboard with something like TuffTest from
www.tufftest.com. Sometimes this is useful, and sometimes it isn't.

Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).

Malke
 
Hi Malke,
Thanks for the advice.
I opened my computer and dedusted inside it.
Actually, it worked for few hours, until windows updates came and freezed it
again.
I had to stop updates after several reboots.
I have McAfee VirusScan online subscription, but when attempting to scan it
freezes again after scanning only few hundred files.
Rebooting in Safe mode does not help either.
I tried to go into computer setup BIOS, but actually, computer freezes
before that I can exit BIOS setup.
This is strange as at that step windows has not yet been started.
I could run other programs you have suggested, as it freezes again.
Rebooting from a Rescue McAfee Floppy did not help either.
Thank you and Thanks to anybodyelse who could provide some advice.
Best Regards,
Firouz
 
Firouz said:
Hi Malke,
Thanks for the advice.
I opened my computer and dedusted inside it.
Actually, it worked for few hours, until windows updates came and
freezed it again.
I had to stop updates after several reboots.
I have McAfee VirusScan online subscription, but when attempting to
scan it freezes again after scanning only few hundred files.
Rebooting in Safe mode does not help either.
I tried to go into computer setup BIOS, but actually, computer freezes
before that I can exit BIOS setup.
This is strange as at that step windows has not yet been started.
I could run other programs you have suggested, as it freezes again.
Rebooting from a Rescue McAfee Floppy did not help either.
Thank you and Thanks to anybodyelse who could provide some advice.
Best Regards,
Firouz
Click to expand...

You already got good advice. If the machine is locking up before the
operating system is loaded (in the BIOS for instance), you have severe
hardware problems. This has nothing to do with Windows Update and no
amount of tinkering about with software solutions will help. Take the
machine to a local professional for diagnosis.

Malke
 
Thanks Malke,
Firouz

Malke said:
You already got good advice. If the machine is locking up before the
operating system is loaded (in the BIOS for instance), you have severe
hardware problems. This has nothing to do with Windows Update and no
amount of tinkering about with software solutions will help. Take the
machine to a local professional for diagnosis.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
Click to expand...
 
I had a computer freezing problem and was told it was the memory chip. Turns
out it wasn't actually the chip but somewhere in the slot it sits in. After
inserting a new chip the computer might run for a day or two before freezing.
As I have a laptop there doesn't seem to be much I can do beyond avoiding
that slot (which reduces me to the only other slot and 512MB max). I bought a
MemTest-86 bootable CD-Rom memory diagnostic program from BradyTech Inc;
haven't tried to boot up with it yet though (with a chip in the slot that has
the bad spot in it somewhere) partly because I would probably have to run the
thing days and then all I would get is conformation of what I already know. I
wish there was a way to ignore/bypass whatever is bad in the slot (like can
be done on hard drives) but I don't think that is possible. Anyone know
differently?? So I am posting this mostly just in case someone else's problem
is the same, yet the possibility of a bad slot rather than the chip in it
never occured to them. I suppose it could be repaired in a PC but I am told
it can not be done in a notebook.
--
Thank you, Raymond


NitricNoobie said:
ok, first i had a stick of ram that was 512 it wasnt the one meant for it, my manufacturer gave me this stick because the memory that came with the computer was bad...recently i have switched out that stick with a new one, this memory IS compatible with my proccessor and my mother board but it for some reason will constantly lock up with me. I have done the whole trial and error thing to see if it is the memory stick...i have currently been through 4 sticks now and they all give me the same result... a blue screen with the error messages 0x0000008E and 0xc0000005 and 0xBFA3F4BB and 0xEBB52A50 and 0x00000000 there are other messages also NAVENG.Sys - address EBB52A50 base at EBB52A50 Datestamp 00000000 and another saysNv4_disp.dll - address BFA3F4BB base at BF9B7000 datestamp 3f725d4c i have resarched all of these in google; most give me memory related results but the last 4 error messages that i mentioned give me no results, i hope that i copied them right...im sure that it isnt
Click to expand...
the memory now because 4 consecutive memory sticks couldnt all be bad... thanks in advance for any and all of your help.
 
A bad memory slot will require a whole new system board (Mother board) in either a desktop of a
laptop.
There is no practical way for a consumer or even a tech shop to repair the system board.
That being said, you will find that laptop system boards are more expensive to buy and much more
labor intense to replace.
 
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