Computer Crashes During DVD Backup

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G

Guest

Well it seems that everyone is having issues with the "Infamous Blue Screen",
well mine said this:
*Driver_IRQL_Not_Less_Or_Equal
I checked to make sure everything was install correctly. It also said if
continues to disable Bios Memory options such as Caching and Shadowing. I
have no idea where to even find that to do it. The technical info at the
bottom of my screen said this;
***STOP: 0x000000D1 ( 0x0000000C,0X00000002,0X00000000,0F7A11424)
*** SMWDM.SYS - ADDRESS F7A11424, BASE at F79F900, DATESTAMP 3F5F6eba
I guess you can say I really don't know anything about computers, so before
I go messing with stuff, any suggestions. I have the HP Pavilionzx5000 if
thats helpful.
 
That stop error is referencing your SoundMax sound driver. Maybe updating
that sound driver smwdm.sys to a newer version may fix your problem. There
is some hardware or driver conflict causing this. Do a Google search or try
HP's site to find the driver.
 
This may sound stupid, but do you have any suggestions? I googled and went
to HP, but don't know which to choose from and don't want to choose the wrong
one.
 
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