Computer crash on opening Word

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  • Start date Start date
G

Guest

Suddenly, after four years, my computer crashed with Word and now will not
open it or any Word document without the RAm filling completely and the
system freezing up. Any ideas? I have done the obvious of UNinstall -
Reinstall the whole Office package - twice!
 
Tony said:
Suddenly, after four years, my computer crashed with Word and now
will not open it or any Word document without the RAm filling
completely and the system freezing up. Any ideas? I have done the
obvious of UNinstall - Reinstall the whole Office package - twice!
Click to expand...

Hi Tony,

It may seem to be the obvious, but it rarely works. The trouble is that the
damage is usually in files that uninstall/reinstall doesn't touch.

See these two articles for better results:
http://www.gmayor.com/what_to_do_when_word_crashes.htm
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
 
Delete all *.tmp and ~*.* files with no apps open. After
a crash, Word will not clean up all those open temporary
files and will attach itself to them when Word reopens.
You end up in a loop of crashes.
 
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