| "CajunKnight" <
http://www.microsoft.com/communities/privacy.mspx>
| wrote in message | I have installed XP Pro...ran all the updates from Microsoft....when I
| open My Computer...right click on C:\...choose properties and then tools
| to run Check Disk I get the message it will run after restart....I
restart
| and a message shows it can not access the disk to perform the
| check....then boots normal.....I would like to run check disk...what
| options can I check to have check disk access the drive to scan?
If the message is: "Cannot Open Volume for Direct Access" this is a
well-known problem. For more information see the following
Microsoft Knowledge Base article:
KB823439 - "Cannot Open Volume for Direct Access" Error
Message When Chkdsk Runs at Startup
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;823439
Furthermore, there appears that there can be more than one cause
of the problem and, as such, more than one solution.
One solution to try if the file system is NTFS is to schedule chkdsk
to run at startup with the /X parameter which forces a dismount.
And if you are having "Boot-Time Defragmentation issues while
running ZoneAlarm," Executive Diskeeper Tech Support has
issued a FAQ by that title the explains how to solve the problem
by temporarily disabling the VSDATANT device.
For more information see the following web page on the subject
authored by Jerold Schulman: Windows - General MVP:
JSI Tip 7079_ You receive 'Cannot open volume for direct access'
when Chkdsk runs during Windows XP startup
http://www.jsiinc.com/SUBO/tip7000/rh7079.htm
Note: According to the following newsgroup post updating
ZoneAlarm solved the problem for Joan:
----- Begin Original Message -----
From: "Joan Archer" <
[email protected]>
Subject: Re: chekdisk problem
Date: Wed, 7 Jul 2004 20:48:29 +0100
Message-ID: <
[email protected]>
Newsgroups: microsoft.public.windowsxp.basics
You should have no problems with Zone Alarm if you have the
latest version. I had problems with chkdisk and defrag when I first
installed v5 of Zone Alarm but on the 23rd of June was offered an
update which I downloaded and installed and that cleared up the
problems. The version number is 5.0.590.043
Joan
----- End Original Message -----
And if another 3rd party product such as a Firewall or AntiVirus
could be the problem try searching the Support Pages of the 3rd
party product for information.
For example, as follows is what Symantec has to say about the
chkdsk.exe error message and Symantec AntiVirus Corporate
Edition 9.0 on Microsoft Windows XP:
Document ID: 2004060108192148
Last Modified: 06/21/2004
"Symantec is aware of this problem, and there is no solution at this
time. We will continue to track this problem, and this document
will be updated if new information or a solution is found.
Workaround <SNIP>"
For more information see the following Web Page:
Chkdsk_exe or ScanDisk fails to run on Windows XP after
installing Symantec AntiVirus Corporate Edition 9_0
http://service1.symantec.com/SUPPOR...6e22005026f1/52d79c84c363973488256ea600542b5a