Changing computers with EFS documents



Is there anything special I need to do to get encrypted documents moved
between computers.

So I have a user that has his my documents encrypted with the Microsoft EFS.
Back in August we did a domain migration and were able to export his
certificates out of his old profile and into his new domain profile and
access all of the encrypted documents.

Now he is moving to a new computer and we did the export and import with his
EFS certificate again but this time it can not access the encrypted
documents. We followed the same procedure and if you look at the details of
the encrypted file you can see the certificate that it is using. It has the
same thumbprint as the one that we imported onto the new one but still no

Any thoughts.


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