Changes to settings

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I recently had virus problems which were solved professionally and the system
now works fine and has up to date protection software.

My problem is that during the course of the 'clean up' my settings must have
been changed and applications don't seem to save settings after closure. Two
examples. On the net my regularly used sites do not reload with my preferred
settings. When I open Word the file menu does not list the last opened
documents list.

I am sure that there must be a straightforward settings change required but
please advise. I have cookies enabled etc.
 
It depends on what the professional did, and what programs that they ran.
Viruses are very invasive and will mess with your system files - which can
cause the symptoms that you're describing. Also, some of the security
settings on the programs that the professional installed may be preventing
these settings from being saved.

Here's a couple of things to do:
1) Backup your important files
2) Check with the professional to see if any of this behavior is caused by
what they installed on your system.
3) Run SFC.EXE /SCANNOW from the Run dialog (Start...Run)
4) Do a repair install of Internet Explorer - Instructions here:
http://support.microsoft.com/default.aspx?kbid=318378
5) Do a repair install of your other software that isn't working right.
6) Do a repair install of Windows XP - Instructions here:
http://www.michaelstevenstech.com/XPrepairinstall.htm
 
Check your settings in word. Tools/Options/General -- is the most recently
used files checked.
 
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