CDrom and CDRW drives not working

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G

Guest

windows knows its there i just get a code 39 (driver) i have tried
uninstalling/reinstalling, and updateing, still nothing, Please help
 
Hi Chris,

See if the information in this MSKB article helps you to resolve the problem:

You can no longer access the CD drive or the DVD drive, or you receive an
error message after you remove a CD recording program or a DVD recording
program in Windows XP: "error code 31"
http://support.microsoft.com/default.aspx/kb/314060/en-us

Although error code 39 is not mentioned in the title of the article, it is
mentioned in the "Symptoms of the problem" section.



Regards,
 
See: Error Code List: http://support.microsoft.com/kb/310123/

If no joy then I would suggest un-stalling the driver, removing the cable
from the CD-Rom and CDRW, and then reboot Windows.
Shut down Windows, turn off the PC and re-connect the cable to the CD-Rom
and CD-RW.

Now Power up and let Windows re-discover the devices and install the
drivers.

JS
 
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