cd writer doesn't recognise media

  • Thread starter Thread starter nrm
  • Start date Start date
N

nrm

i recently installed bundled software with pikaone
external dvd writer.nero 5.5 media sow and power
producer.since i cannot use my internal wirter (toshiba
on laptop and sony on desktop).though it reads the discs
it keeps saying there is no disc in the drive when i try
to make cds.
I tried system restore but it says it cannot restore then
i tried to remove nero 5.5 from add and remove but it
cann't be done as well.
I can write to DVD writer only from media show so i
cannot copy myphotos on to cds.
Accidentally i found i can use the internal drive to
write music from music match though.
can you advice how i can configure to be able to copy to
cds from windows
thankyou

nrm
 
It is not uncommon for multiple CD/DVD writing softwares to conflict. The
general rule is to have only ONE CD/DVD writing product on the PC. Nero is
generally good software, and should support many different CD/DVD writers.
However, the specific version of Nero you installed with the DVD writer
might be (a) an older version, (b) a lite version, (c) and OEM version.

Possible solutions include (a) check for updates to that version of Nero,
especally for an update to increase the number of supported drives. (b) Get
the full version of Nero, version 6.xxx, and download/install all updates.
(c) Contact the DVD writer manufacture and ask for their advice, since it
appears to be that adding their bundled software caused the problem. (d) Go
to the Toshiba support wbsite, read their FAQs, search their databases, and
if nothing else help, try sending them an email.
 
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