cd rom drive

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Guest

yes i am running windows xp home edition and i have 2 cd drives, one is cdrw and the other is just the reg cd rom drive, the regular drive wont work at all, i dont know what to do. it says its working properly but when i put a cd in it tells me to insert cd in drive e?? I am lost at what to do, please help me if ya can thanks alot. If ya need more information ya can email me thanks!
 
Hi,

yes i am running windows xp home edition and i have 2 cd drives, one is cdrw and the other is just the reg cd rom drive, the regular drive wont work at all, i dont know what to do. it says its working properly but when i put a cd in it tells me to insert cd in drive e?? I am lost at what to do, please help me if ya can thanks alot. If ya need more information ya can email me thanks!
Click to expand...

http://support.microsoft.com/?kbid=321641
How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs

Good luck
 
ty Roger, i have looked and tried these options but no luck:( i dunno what to do, prob just buy a new cd drive..
 
Hi Rosemary,

ty Roger, i have looked and tried these options but no luck:( i dunno what to do, prob just buy a new cd drive..
Click to expand...

Try to go to the device manager (right-click My computer > properties
hardware tab), uninstall this specific drive, and let Windows
Click to expand...
reinstall it.

Good luck
 
Roger:

I tried the uninstall fix you suggested, but no luck. My predicament was
that I suddenly lost my "d:" drive, which was my standard CD drive. I only
lost its "visibility", meaning I could play CDs on it, but it didn't show up
anywhere in "My Computer" under "devices with removable storage" or anywhere
else . In "Device Manager", I assumed that this drive was NOT my CD-R/RW,
which was functioning and showing up as my "e:" drive. When trying to burn
an audio CD, my Nero burning program didn't show my "d:" as a source drive,
even though it was playing a CD. After trying your fix by going to Device
Manager and clicking on "Disk Drives" (which opened up to show "WDC WD102AA,
which I assumed was my d: drive) instead of "DVD/CD-ROM drives" (under which
the only thing that came up was the LITE-ON CD burner), and also disabling
the secondary IDE controller, the result on re-booting was that my old e:
drive (the CD burner drive) is now m d: drive (my old regular CD drive), the
regular CD drive still works and doesn't show up in "My Computer".

I hope this isn't too confusing, but it would seem to me that there is a fix
not too far off if the regular CD drive is running, just not showing up
visibly. Also, in Device Manager, when I clicked the properties of what I
assumed was the d: drive, it said "device functioning normally", but the the
box at the bottom to either "enable" or "disable" the device was greyed out
so I couldn't change anything with it.

I don't know how I lost my CD-ROM drive in the first place, but I'd sure
like to get it back, re-name it to it's original "d:" designation, and
re-name my burner drive to it's original "e:" designation.

Any thoughts? Thanks a ton for any forthcoming help.
 
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