CD Drives Dissappeared

  • Thread starter Thread starter Sir_Civik
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Sir_Civik

I installed a program which I later learned the install files were corrupt,
It gave me an error which I didn't pay any attention then said I needed to
reboot, now my cd writer and dvd writer are no longer recognized.

Under Computer Management > Devices I get this

"Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)"

I've reinstalled the driver, I've tried updating and still nothing. I
can't roll back because system restore is turned off because of a virus i
got that was in there and caused me to format.

If anyone can help me that would be great

Thanks in advance
 
Sir_Civik said:
I installed a program which I later learned the install files were
corrupt, It gave me an error which I didn't pay any attention then
said I needed to reboot, now my cd writer and dvd writer are no
longer recognized.

Under Computer Management > Devices I get this

"Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)"

I've reinstalled the driver, I've tried updating and still nothing.
I can't roll back because system restore is turned off because of a
virus i got that was in there and caused me to format.

If anyone can help me that would be great

Thanks in advance
Click to expand...

1) Log on with Administrative Privileges

2) Open the Registry Editor:
a) Go to Start then select Run.
b) Type regedit and click OK.

3) Backup you registry by:
a) Highlight My Computer by clicking on it once.
b) Click File (Windows XP) or Registry (Windows 2000), then Export
Registry File.
c) Select export range All; to ensure your entire registry is backed up
completely.
d) Select where you would like to save this backup, name the File, and
Click on the SAVE button.

4) Remove the Upperfilters and Lowerfilters values:
a) Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}
b) Highlight this key by left clicking on it once.
c) On the right hand side delete the values Upperfilters and Lowerfilters.

5) Restart your computer.



Or try this:

http://www.dougknox.com/

Select 'Windows Utilities' and scroll down to 'Restore CD/DVD drives to
Windows Explorer.'
Perhaps his utility will do the trick. =)
 
I see you wrote the same thing twice, I didn't see the first one until after
I posted the same problem.

editing the registry did it! when i heard my roms spinning up when windows
loaded I was so happy, I tried and tried forever to get this to work..I was
ready to throw it out, then your quick helpful tip

I THANK YOU SO MUCH! I LOVE YOU SHENAN!!!!
 
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