can't start after installing sp2.

  • Thread starter Thread starter Sebastian
  • Start date Start date
S

Sebastian

This is the problem detected, IRQL_NOT_LESS_OR_EQUAL
after showing the boot screen.

technical info : 0x00000000A

What am I suppose to do? I have try the F8 and the rest
of the startup options but it still prompt me that error.
and also try using the Recovery Console to uninstall sp2.

I got norton systemworks 2004 and style xp to change my
boot screen in my pc. Do these programs cause the
problems?

Thanks
 
The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS.

If you encounter bug check 0xA while upgrading to a later version of Windows, this error might be caused by a device driver, a system
service, a virus scanner, or a backup tool that is incompatible with the new version.

I suggest going back into the Recovery Console and disabling any Norton services. This includes the system works and anti virus.
Additionally, disable any other third party (non-Microsoft) services. Try booting again after disabling the services.

LISTSVC
The listsvc command lists all available services, drivers, and their start types for the current Windows installation. This command is useful
in conjunction with the disable and enable commands.

DISABLE
disable servicename

Use this command to disable a Windows system service or driver. In the command syntax, servicename specifies the name of the service
or driver that you want to disable.

More info about the Recovery Console: "Description of the Windows XP Recovery Console"

http://support.microsoft.com/default.aspx?scid=kb;en-us;q314058

If you are still unable to boot up you could uninstall XPSP2.

Follow the following article: "How to remove Windows XP Service Pack 2 from your computer"

http://support.microsoft.com/default.aspx?kbid=875350

Start by going into the Recovery Console and changing directory to the
C:\WINDOWS\$NtServicePackUninstall$\spuninst directory and type:

batch spuninst.txt

Let the uninstall complete and boot into Safe Mode.

From Safe mode you should check the following Registry Key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RpcSs

On the right side of the viewing pane, right-click ObjectName, click Modify, type LocalSystem in the Value data box, and then click OK.

Once you have booted up normally, run the Add Remove Programs and uninstall XPSP2 again, now from the GUI, if possible.

Some other things to consider none of this works is to do a "repair install"

How to perform an in-place upgrade (reinstallation) of Windows XP (315341)

http://support.microsoft.com/default.aspx?scid=kb;EN-US;315341


Best Regards,
Darren Curtis, MCSE
Microsoft Enterprise Support Engineer
Get Secure! - www.microsoft.com/security

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