Cant shutdown

  • Thread starter Thread starter Sarah
  • Start date Start date
S

Sarah

I had the sasser virus and used the appropriate patches
etc to remove it, the only problem is that I cannot shut
or restart my computer.
I have to switch users and then shut it down can anyone
help?
 
Hi Sarah,
what happens when you try to shutdown ?
How many processes with your User Name do you have ?
Did you tried to clean boot your computer (msconfig/selective startup) and
then tried to shut down ?

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