Can't shutdown messenger

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Whatever I do: I can't shutdown messenger. It always tells me that there are
still processes which need messenger (like outlook and so on). But I closed
every of these programs. In the end I always have to shutdown the program
through the task manager. I shutdown two tasks: msmsgs.exe and ms-something.
Afther that messenger is down. But, with me old PC also under Windows XP (SP2
installed), I've never encountered such problems. Can anybody tell me, how to
shutdown this program?
 
Greetings,

Do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a new
"instant messaging scanning" feature, which can conflict with Messenger and cause this
behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the
System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options,
then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
 
Back
Top