Cant sent email

  • Thread starter Thread starter randy
  • Start date Start date
R

randy

getting the following message -

The connection to the server has failed. Subject 'test', Account:
'mail.smithmusic.com', Server: 'mail.smithmusic.com', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

i could send emails Thursday, but not friday or today - i can receive emails
fine -
 
randy said:
getting the following message -

The connection to the server has failed. Subject 'test', Account:
'mail.smithmusic.com', Server: 'mail.smithmusic.com', Protocol: SMTP,
Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

i could send emails Thursday, but not friday or today - i can receive
emails
fine -
Click to expand...
smithmusic.com appears to be a music company, not an email provider. Some
internet providers block access to port 25 for any email servers other than
their own, to cause trouble for spammers, and they don't always tell you
about
changes in this. Is their email server reachable through any port other
than
port 25, which usually gets around such a blockage?

If not, you may have to switch to using the outgoing email server of your
internet provider, even if you keep using the same incoming server and the
same return address. Ask them for their instructions for setting up to use
their email servers, which should include such things as the server name.
If they haven't written instructions for Windows Mail yet, their
instructions
for Outlook Express should also work under Windows Mail as long as
they don't call for using the HTTP protocol. The instructions should be
somewhere on their web site. Or, you could tell us who your internet
provider is and see if anyone here already knows where to find the
instructions.
 
Your service provider should not be used as your protocol. Ask your
service provider for their instructions for setting up to use their email
servers, which should include the proper server names and any changes
needed in the protocols.
 
Jennie, it looks like you latched on to someone else's thread.
I don't see a specific problem statement from you.

Your service provider will have a web page explaining how to set
up your email program. Many have not yet updated their instructions
for Windows Mail, but instructions for Outlook Express should work
for Windows Mail also.
 
Gary VanderMolen said:
Jennie, it looks like you latched on to someone else's thread.
I don't see a specific problem statement from you.

Your service provider will have a web page explaining how to set
up your email program. Many have not yet updated their instructions
for Windows Mail, but instructions for Outlook Express should work
for Windows Mail also.
Click to expand...


Same IP address.
 
randy said:
getting the following message -

The connection to the server has failed. Subject 'test', Account:
'mail.smithmusic.com', Server: 'mail.smithmusic.com', Protocol: SMTP,
Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

i could send emails Thursday, but not friday or today - i can receive
emails
fine -
Click to expand...

One possibility, since it used to work, is that the SMTP server at Smith
Music is down.
 
Your service provider should not be used as your protocol. Ask your
service provider for their instructions for setting up to use their email
servers, which should include the proper server names and any changes
needed in the protocols.
Click to expand...
 
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