can't send or recieve

  • Thread starter Thread starter Stuart
  • Start date Start date
S

Stuart

Have just set Outlook97 up for the first time. I have double checked and
double checked all my settings and they seem to be fine, However when I
click on "Check for new mail" the "Deliver Mesage" box pops up and tells me
that it is "Checking for new messages and sendinding outgoing
messages"......BUT, no mail is found and no messages are sent.......please
please please, what am I doing wrong??
 
Stuart said:
Have just set Outlook97 up for the first time. I have double checked and
double checked all my settings and they seem to be fine, However when I
click on "Check for new mail" the "Deliver Mesage" box pops up and tells me
that it is "Checking for new messages and sendinding outgoing
messages"......BUT, no mail is found and no messages are sent.......please
please please, what am I doing wrong??
Click to expand...
An amendment to my above message........I can recieve mail but can't send!
 
Have you installed the Office Service Packs for Office 97? Have you
installed the Internet Mail Enhancement Patch for Outlook 97?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Stuart asked:

| || Have just set Outlook97 up for the first time. I have double checked
|| and double checked all my settings and they seem to be fine, However
|| when I click on "Check for new mail" the "Deliver Mesage" box pops
|| up and tells me that it is "Checking for new messages and sendinding
|| outgoing messages"......BUT, no mail is found and no messages are
|| sent.......please please please, what am I doing wrong??
||
| An amendment to my above message........I can recieve mail but can't
| send!
 
Stuart said:
An amendment to my above message........I can recieve mail but can't
send!
Click to expand...

Then it's probably you're not authenticating to your outbound server. There
should be a tab on your account's properties page about the servers.
There'll be a place to specify username and password the outbound (SMTP)
server similar to the fields you filled in for the inbound server.
 
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