Can't send emails with any length to them

  • Thread starter Thread starter Barb
  • Start date Start date
B

Barb

Can send test messges to myself but no emails that have any substantial
length to them. When I do I get the following msg:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Just Checking In With You!', Account:
'pop.sccoast.net', Server: 'smtp.sccoast.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

Have talked to my ISP and they blame windows mail.

Any help in resolving this issue would be greatly appreciated.
 
Which antivirus are you running?
As a minimum, turn off any email scanning in the antivirus program.
Some antivirus programs are just not very compatible with Windows Mail.
 
Hi Gary,

Thanks for trying to help me. At the moment I don't have any antivirus
software installed. A trial version of Nortons Internet Security Suite came
on the computer but uninstalled it at HP's advise in trying to get Windows
Mail working properly. HP has not been able to assist in resolving the issue.
Any additional advise?
 
I'm not Gary, but I'll answer anyway.

The uninstall program for Norton antivirus products often fails to remove
the parts of the Norton program that cause problems in Windows Mail.
Download and run this cleanup program:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

You may then need to remove your email account under Windows Mail,
then restart Windows Mail and add the account again.

If that solves your problem, you may want to ask for our recommendations
on what antivirus programs work well with Windows Mail. Avoid any from
Norton, McAfee, or Trend.
 
Back
Top