cant send email

[Dena]

I can receive email but cant send it. What can I do to send??

 

[Dave]

Please post the entire error message... right-click on it, select Copy.
then paste into a reply.

 

[Fanny Najmann]

dear Dave,
I have also this kind of problem... But I'm obliged to answer the group as
if I try to send you an e mail, it doesnt leave my Mail box ...

I had a laptop with outlook express and all were OK for receiving and
sending mails.
Now with my new computer under Vista and with windows mail all is more
complicated!
I called my french internet provider but his answer is : "your parameters
are correct, call Windows helpdesk!"

here are my parameters :
POP = pop.aliceadsl.fr
SMTP = smtp.aliceadsl.fr

and the message received :
Une erreur inconnue s'est produite. Objet 'test si ca marche', Compte :
'pop.aliceadsl.fr', Serveur : 'smtp.aliceadsl.fr', Protocole : SMTP, Réponse
du serveur : '554 mail.libertysurf.net Service not available - access
denied', Port : 25, Sécurisé (SSL) : Non, Erreur de serveur : 554, Numéro
d'erreur : 0x800CCC6F
the message is in french but I presume it's not difficult to translate
" une erreur inconnue s'est produite" means "an unknown mistake appears"

thank's in advance for your answer
Fanny
----- Original Message -----
From: "Dave" <[email protected]>
Newsgroups: microsoft.public.windows.vista.mail
Sent: Sunday, November 16, 2008 3:41 AM
Subject: Re: cant send email

 

[Gary VanderMolen]

When you got that error message was your Internet connection
coming through Aliceadsl.fr? The server appears to be refusing
your send attempt because you are connecting from outside the
Aliceadsl.fr network.

 

[Fanny Najmann]

Hi Gary,
thank's for your quick answer!

No, I'm now in India and my internet connection isn't through Aliceadsl.fr.
When I was under outlook at home, I was using Aliceadsl.....

It's strange because I can use alicebox from here (receiving and sending),
I can use windows mail to receive from alice but not for sending.
I would prefer to use windows mail ...

Thank's in advance !
best regards

Fanny

When you got that error message was your Internet connection
coming through Aliceadsl.fr? The server appears to be refusing
your send attempt because you are connecting from outside the
Aliceadsl.fr network.

 

[Gary VanderMolen]

Some mail servers refuse to accept SMTP connections from outside
their network. You can contact your ISP and ask if they have a workaround.
From your end the only thing you can do is either send via webmail or
else use a different SMTP server.

If you frequently send from multiple locations using many different
connection providers, get a free Gmail account,
configure it for POP access, and use it for your sending chores.
Gmail uses port 465 for SMTP, which is not limited like port 25 is.

--
Gary VanderMolen, MS-MVP (Mail)

Hi Gary,
thank's for your quick answer!

No, I'm now in India and my internet connection isn't through Aliceadsl.fr.
When I was under outlook at home, I was using Aliceadsl.....

It's strange because I can use alicebox from here (receiving and sending),
I can use windows mail to receive from alice but not for sending.
I would prefer to use windows mail ...

Thank's in advance !
best regards

Fanny