can't send email now

  • Thread starter Thread starter chris
  • Start date Start date
C

chris

Please help! I'm connected to a public network at a hospital where my
husband is, and I can't send emails. I get these messages:
The connection to the server has failed. Subject 'Re: Tennis', Account:
'gccn', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL):
No, Socket Error: 10060, Error Number: 0x800CCC0E
AND
Account: 'gccn', Server: 'mail.comcast.net', Protocol: POP3, Server
Response: '-ERR authorization not enabled', Port: 110, Secure(SSL): No,
Server Error: 0x800CCC90, Error Number: 0x800CCC18

I know it has something to do with authentification or authorization and
have tried lots of different settings, but I can't seem to fix it. Thanks
very much --
 
chris said:
Please help! I'm connected to a public network at a hospital where my
husband is, and I can't send emails. I get these messages:
The connection to the server has failed. Subject 'Re: Tennis', Account:
'gccn', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL):
No, Socket Error: 10060, Error Number: 0x800CCC0E
AND
Account: 'gccn', Server: 'mail.comcast.net', Protocol: POP3, Server
Response: '-ERR authorization not enabled', Port: 110, Secure(SSL): No,
Server Error: 0x800CCC90, Error Number: 0x800CCC18

I know it has something to do with authentification or authorization and
have tried lots of different settings, but I can't seem to fix it. Thanks
very much --
Click to expand...

Comcast has started requiring users to change their outgoing port numbers,
but has been rather poor at telling their users about this in advance. See
if this helps:

<http://help.comcast.net/content/faq...l-for-Vista-to-use-port-587-for-sending-email>
 
Let us know if changing port 25 to port 587 works for you.
I have some old reports that Comcast does not allow off-network use of
port 587, so if that is still true, we will give you a different workaround.
 
Who is your email service provider? They will typically have a web
page that shows how to set up an email program.

You posted with a Yahoo.com email address. Is that your only email
address? If so, be advised that US-based free Yahoo accounts have
webmail access only, no POP access. Windows Mail does not handle
webmail. There are three possible solutions:

1. How did you access Yahoo mail before? If you are happy with
webmail via your browser, you can continue to use that.

2. Pay Yahoo to get their premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

3. Another option is called YPOPs. It is free, but requires some technical
knowledge to implement, and isn't all that stable.
http://email.about.com/cs/winw2previews/gr/yahoopops.htm
 
Hey everyone,

just got my computer and i know nothing about setting up the mail
server.....can some one give me some gerneral information please!!!!
 
That's not the complete error message.
Right-click on the error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 
Back
Top