can't send e mails

  • Thread starter Thread starter pam arnson
  • Start date Start date
pam arnson said:
I can't send e mails out,
Click to expand...

Pam.
You need to tell us more about your problem.
Do you get an error message? If so, tell us exactly what the message
states.
Have you connected Qwest technical support? What did they say?
The more information you give, the greater the chance that we can help.

By the way, do not post using your real email address.
The spammers love to get your email address from these posts.
Set your news group reader to use a false return address and then read the
posts for answers.
 
Do you get an error message when you try to send? If so, right-click
on the error message, copy, then paste it into a reply here.
We can't do much troubleshooting without that complete error message.
 
This may not help but....

Afriend had this problem a few days ago. He wasn't
able to send any e-mail messages but was able to
receive them.

After checking several settings I told him to access
his Outbox and delete any messages that were there.
There were six messages and evidently one was
causing a problem since he is now able to send again.
 
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: shipping
docs for 2009CCS2/REVISED/SHIPPER'S PHONE#', Account:
'mail.dragon-crowd.com', Server: 'mail.dragon-crowd.com', Protocol: SMTP,
Server Response: '554 5.7.1 <[email protected]>: Recipient address rejected:
Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
0x800CCC79
 
I was not able to send mail to that recipient either.
Can you send mail to other recipients?

--
Gary VanderMolen, MS-MVP (Mail)


[email protected] said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: shipping
docs for 2009CCS2/REVISED/SHIPPER'S PHONE#', Account:
'mail.dragon-crowd.com', Server: 'mail.dragon-crowd.com', Protocol: SMTP,
Server Response: '554 5.7.1 <[email protected]>: Recipient address rejected:
Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
0x800CCC79

pam arnson said:
I can't send e mails out,
Click to expand...
Click to expand...
 
[email protected] said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: shipping
docs for 2009CCS2/REVISED/SHIPPER'S PHONE#', Account:
'mail.dragon-crowd.com', Server: 'mail.dragon-crowd.com', Protocol: SMTP,
Server Response: '554 5.7.1 <[email protected]>: Recipient address rejected:
Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
0x800CCC79

pam arnson said:
I can't send e mails out,
Click to expand...
Click to expand...
 
I am getting the messsage I am using aan Air card, does that matter
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'Windows mail', Server: 'mail.peoplepc.com', Protocol: SMTP, Server
Response: '550 Authentication required. Help at
http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79
 
PeoplePC is your mail provider? I have no idea why their error message
is directing you to an EarthLink web page: http://www.earthlink.net/go/emailsettings

However, I recommend you use the email setup directions given by PeoplePC:
http://home.peoplepc.com/helpinfo/emailsettings/default.asp

Note the different outgoing server name, and different port (587 vice 25).
Also make sure you have send authentication enabled:
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication must be checked.

--
Gary VanderMolen, MS-MVP (Mail)


Bob P said:
I am getting the messsage I am using aan Air card, does that matter
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'Windows mail', Server: 'mail.peoplepc.com', Protocol: SMTP, Server
Response: '550 Authentication required. Help at
http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79
--
Bob P


Richard in AZ said:
Pam.
You need to tell us more about your problem.
Do you get an error message? If so, tell us exactly what the message
states.
Have you connected Qwest technical support? What did they say?
The more information you give, the greater the chance that we can help.

By the way, do not post using your real email address.
The spammers love to get your email address from these posts.
Set your news group reader to use a false return address and then read the
posts for answers.
Click to expand...
Click to expand...
 
Gary, i went to peoplepc site followed the instructions and it works great,
thanks.
Also, we use Norton and so far we see no conflicts.
--
Bob P


Gary VanderMolen said:
PeoplePC is your mail provider? I have no idea why their error message
is directing you to an EarthLink web page: http://www.earthlink.net/go/emailsettings

However, I recommend you use the email setup directions given by PeoplePC:
http://home.peoplepc.com/helpinfo/emailsettings/default.asp

Note the different outgoing server name, and different port (587 vice 25).
Also make sure you have send authentication enabled:
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication must be checked.

--
Gary VanderMolen, MS-MVP (Mail)


Bob P said:
I am getting the messsage I am using aan Air card, does that matter
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'Windows mail', Server: 'mail.peoplepc.com', Protocol: SMTP, Server
Response: '550 Authentication required. Help at
http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79
--
Bob P


Richard in AZ said:
I can't send e mails out,

Pam.
You need to tell us more about your problem.
Do you get an error message? If so, tell us exactly what the message
states.
Have you connected Qwest technical support? What did they say?
The more information you give, the greater the chance that we can help.

By the way, do not post using your real email address.
The spammers love to get your email address from these posts.
Set your news group reader to use a false return address and then read the
posts for answers.
Click to expand...
Click to expand...
Click to expand...
 
You're very welcome, Bob.

--
Gary VanderMolen, MS-MVP (Mail)


Bob P said:
Gary, i went to peoplepc site followed the instructions and it works great,
thanks.
Also, we use Norton and so far we see no conflicts.
--
Bob P


Gary VanderMolen said:
PeoplePC is your mail provider? I have no idea why their error message
is directing you to an EarthLink web page: http://www.earthlink.net/go/emailsettings

However, I recommend you use the email setup directions given by PeoplePC:
http://home.peoplepc.com/helpinfo/emailsettings/default.asp

Note the different outgoing server name, and different port (587 vice 25).
Also make sure you have send authentication enabled:
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication must be checked.

--
Gary VanderMolen, MS-MVP (Mail)


Bob P said:
I am getting the messsage I am using aan Air card, does that matter
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'Windows mail', Server: 'mail.peoplepc.com', Protocol: SMTP, Server
Response: '550 Authentication required. Help at
http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79
--
Bob P


:

I can't send e mails out,

Pam.
You need to tell us more about your problem.
Do you get an error message? If so, tell us exactly what the message
states.
Have you connected Qwest technical support? What did they say?
The more information you give, the greater the chance that we can help.

By the way, do not post using your real email address.
The spammers love to get your email address from these posts.
Set your news group reader to use a false return address and then read the
posts for answers.
Click to expand...
Click to expand...
Click to expand...
 
I can't send emails! iget the following message...

The host 'outgoing.microsoft.com' could not be found. Please verify that you
have entered the server name correctly.
Subject 'test', Account: 'incoming.microsoft.com', Server:
'outgoing.microsoft.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 11001, Error Number: 0x800CCC0D
 
Server: > 'outgoing.microsoft.com',

You have the wrong info for the incoming and outgoing mail in your mail setup. Call
your ISP for the correct information to set up your email account correctly
 
Where in heavens name did you get that server name from? You can't
just make one up.

Do you have an existing email address? If so, what is the part of your
email address after the @ symbol?
 
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