Chuck
What follows is the results of executing cdiag on "backoffice" and
"Frontoffice". I will send the results for "president" in a separate reply.
The message with all 3 exceeded the limit for this reply.
CDiagnosis V1.33
Start diagnosis for BACKOFFICE
Enumerate Shares
Share name Resource Remark
-------------------------------------------------------------------------------
IPC$ Remote IPC
ADMIN$ C:\WINDOWS Remote Admin
C$ C:\ Default share
BACKOFFICEC C:\
The command completed successfully.
Adhoc Browser View
Server Name Remark
-------------------------------------------------------------------------------
\\BACKOFFICE
\\FRONTOFFICE Rhonda's PC
\\PRESIDENT Sharon's PC
The command completed successfully.
Full Targets backoffice 192.168.1.2 Frontoffice 192.168.1.100 president
192.168.1.7 127.0.0.1
Target backoffice
"BACKOFFICE ping backoffice"
Pinging backoffice [192.168.1.2] with 32 bytes of data:
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.1.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
"BACKOFFICE net view backoffice"
Shared resources at backoffice
Share name Type Used as Comment
-------------------------------------------------------------------------------
BACKOFFICEC Disk
The command completed successfully.
Target 192.168.1.2
"BACKOFFICE ping 192.168.1.2"
Pinging 192.168.1.2 with 32 bytes of data:
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.1.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
"BACKOFFICE net view 192.168.1.2"
Shared resources at 192.168.1.2
Share name Type Used as Comment
-------------------------------------------------------------------------------
BACKOFFICEC Disk
The command completed successfully.
Target Frontoffice
"BACKOFFICE ping Frontoffice"
Pinging Frontoffice [192.168.1.100] with 32 bytes of data:
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.1.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
"BACKOFFICE net view Frontoffice"
Shared resources at Frontoffice
Rhonda's PC
Share name Type Used as Comment
-------------------------------------------------------------------------------
DYMOLabe Print DYMO LabelWriter 330
Front Office Disk
HPLaserJ Print HP LaserJet 4050 Series PCL 6
HPLaserJ.2 TN PS Print HP LaserJet 4050 TN PS
Printer5 Print Adobe PDF
SharedDocs Disk
The command completed successfully.
Target 192.168.1.100
"BACKOFFICE ping 192.168.1.100"
Pinging 192.168.1.100 with 32 bytes of data:
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.1.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
"BACKOFFICE net view 192.168.1.100"
Shared resources at 192.168.1.100
Rhonda's PC
Share name Type Used as Comment
-------------------------------------------------------------------------------
DYMOLabe Print DYMO LabelWriter 330
Front Office Disk
HPLaserJ Print HP LaserJet 4050 Series PCL 6
HPLaserJ.2 TN PS Print HP LaserJet 4050 TN PS
Printer5 Print Adobe PDF
SharedDocs Disk
The command completed successfully.
Target president
"BACKOFFICE ping president"
Pinging president [192.168.1.7] with 32 bytes of data:
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Ping statistics for 192.168.1.7:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
"BACKOFFICE net view president"
Target 192.168.1.7
"BACKOFFICE ping 192.168.1.7"
Pinging 192.168.1.7 with 32 bytes of data:
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Request timed out.
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Ping statistics for 192.168.1.7:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
"BACKOFFICE net view 192.168.1.7"
Target 127.0.0.1
"BACKOFFICE ping 127.0.0.1"
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
"BACKOFFICE net view 127.0.0.1"
Shared resources at 127.0.0.1
Share name Type Used as Comment
-------------------------------------------------------------------------------
BACKOFFICEC Disk
The command completed successfully.
Ping Targets
www.yahoo.com 66.94.230.32 192.168.1.254
Target
www.yahoo.com
"BACKOFFICE ping
www.yahoo.com"
Pinging
www.yahoo.akadns.net [68.142.226.53] with 32 bytes of data:
Reply from 68.142.226.53: bytes=32 time=29ms TTL=52
Reply from 68.142.226.53: bytes=32 time=29ms TTL=51
Reply from 68.142.226.53: bytes=32 time=29ms TTL=51
Reply from 68.142.226.53: bytes=32 time=28ms TTL=51
Ping statistics for 68.142.226.53:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 29ms, Average = 28ms
Target 66.94.230.32
"BACKOFFICE ping 66.94.230.32"
Pinging 66.94.230.32 with 32 bytes of data:
Reply from 66.94.230.32: bytes=32 time=64ms TTL=49
Reply from 66.94.230.32: bytes=32 time=64ms TTL=49
Reply from 66.94.230.32: bytes=32 time=64ms TTL=49
Reply from 66.94.230.32: bytes=32 time=64ms TTL=49
Ping statistics for 66.94.230.32:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 64ms, Maximum = 64ms, Average = 64ms
Target 192.168.1.254
"BACKOFFICE ping 192.168.1.254"
Pinging 192.168.1.254 with 32 bytes of data:
Reply from 192.168.1.254: bytes=32 time<1ms TTL=49
Reply from 192.168.1.254: bytes=32 time<1ms TTL=49
Reply from 192.168.1.254: bytes=32 time<1ms TTL=49
Reply from 192.168.1.254: bytes=32 time<1ms TTL=49
Ping statistics for 192.168.1.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
End diagnosis for BACKOFFICE
CDiagnosis V1.33
Start diagnosis for FRONTOFFICE
Enumerate Shares
Share name Resource Remark
-------------------------------------------------------------------------------
print$ C:\WINNT\System32\spool\drivers Printer Drivers
ADMIN$ C:\WINNT Remote Admin
C$ C:\ Default share
IPC$ Remote IPC
Front Office C:\Documents and Settings\Rhonda\My Documents\Front Office
SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS
DYMOLabe COM1: Spooled DYMO LabelWriter 330
HPLaserJ LPT1: Spooled HP LaserJet 4050 Series PCL 6
HPLaserJ.2 TN PS
LPT1: Spooled HP LaserJet 4050 TN PS
Printer5 My Documents\*.pdf Spooled Adobe PDF
The command completed successfully.
Adhoc Browser View
Server Name Remark
-------------------------------------------------------------------------------
\\BACKOFFICE
\\FRONTOFFICE Rhonda's PC
\\PRESIDENT Sharon's PC
The command completed successfully.
Full Targets backoffice 192.168.1.2 Frontoffice 192.168.1.100 president
192.168.1.7 127.0.0.1
Target backoffice
"FRONTOFFICE ping backoffice"
Pinging backoffice [192.168.1.2] with 32 bytes of data:
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Reply from 192.168.1.2: bytes=32 time=1ms TTL=128
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.1.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
"FRONTOFFICE net view backoffice"
Shared resources at backoffice
Share name Type Used as Comment
-------------------------------------------------------------------------------
BACKOFFICEC Disk
The command completed successfully.
Target 192.168.1.2
"FRONTOFFICE ping 192.168.1.2"
Pinging 192.168.1.2 with 32 bytes of data:
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Reply from 192.168.1.2: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.1.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
"FRONTOFFICE net view 192.168.1.2"
Target Frontoffice
"FRONTOFFICE ping Frontoffice"
Pinging Frontoffice [192.168.1.100] with 32 bytes of data:
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.1.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
"FRONTOFFICE net view Frontoffice"
Shared resources at Frontoffice
Rhonda's PC
Share name Type Used as Comment
-------------------------------------------------------------------------------
DYMOLabe Print DYMO LabelWriter 330
Front Office Disk
HPLaserJ Print HP LaserJet 4050 Series PCL 6
HPLaserJ.2 TN PS Print HP LaserJet 4050 TN PS
Printer5 Print Adobe PDF
SharedDocs Disk
The command completed successfully.
Target 192.168.1.100
"FRONTOFFICE ping 192.168.1.100"
Pinging 192.168.1.100 with 32 bytes of data:
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.1.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
"FRONTOFFICE net view 192.168.1.100"
Shared resources at 192.168.1.100
Rhonda's PC
Share name Type Used as Comment
-------------------------------------------------------------------------------
DYMOLabe Print DYMO LabelWriter 330
Front Office Disk
HPLaserJ Print HP LaserJet 4050 Series PCL 6
HPLaserJ.2 TN PS Print HP LaserJet 4050 TN PS
Printer5 Print Adobe PDF
SharedDocs Disk
The command completed successfully.
Target president
"FRONTOFFICE ping president"
Pinging president [192.168.1.7] with 32 bytes of data:
Reply from 192.168.1.7: bytes=32 time=2ms TTL=128
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Ping statistics for 192.168.1.7:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
"FRONTOFFICE net view president"
Target 192.168.1.7
"FRONTOFFICE ping 192.168.1.7"
Pinging 192.168.1.7 with 32 bytes of data:
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Reply from 192.168.1.7: bytes=32 time=1ms TTL=128
Ping statistics for 192.168.1.7:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
"FRONTOFFICE net view 192.168.1.7"
Target 127.0.0.1
"FRONTOFFICE ping 127.0.0.1"
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
"FRONTOFFICE net view 127.0.0.1"
Shared resources at 127.0.0.1
Rhonda's PC
Share name Type Used as Comment
-------------------------------------------------------------------------------
DYMOLabe Print DYMO LabelWriter 330
Front Office Disk
HPLaserJ Print HP LaserJet 4050 Series PCL 6
HPLaserJ.2 TN PS Print HP LaserJet 4050 TN PS
Printer5 Print Adobe PDF
SharedDocs Disk
The command completed successfully.
Ping Targets
www.yahoo.com 66.94.230.32 192.168.1.254
Target
www.yahoo.com
"FRONTOFFICE ping
www.yahoo.com"
Pinging
www.yahoo.akadns.net [68.142.226.50] with 32 bytes of data:
Reply from 68.142.226.50: bytes=32 time=29ms TTL=51
Reply from 68.142.226.50: bytes=32 time=29ms TTL=52
Reply from 68.142.226.50: bytes=32 time=29ms TTL=52
Reply from 68.142.226.50: bytes=32 time=28ms TTL=52
Ping statistics for 68.142.226.50:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 29ms, Average = 28ms
Target 66.94.230.32
"FRONTOFFICE ping 66.94.230.32"
Pinging 66.94.230.32 with 32 bytes of data:
Reply from 66.94.230.32: bytes=32 time=65ms TTL=48
Reply from 66.94.230.32: bytes=32 time=64ms TTL=48
Reply from 66.94.230.32: bytes=32 time=64ms TTL=48
Reply from 66.94.230.32: bytes=32 time=63ms TTL=48
Ping statistics for 66.94.230.32:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 63ms, Maximum = 65ms, Average = 64ms
Target 192.168.1.254
"FRONTOFFICE ping 192.168.1.254"
Pinging 192.168.1.254 with 32 bytes of data:
Reply from 192.168.1.254: bytes=32 time<1ms TTL=49
Reply from 192.168.1.254: bytes=32 time<1ms TTL=49
Reply from 192.168.1.254: bytes=32 time<1ms TTL=49
Reply from 192.168.1.254: bytes=32 time<1ms TTL=49
Ping statistics for 192.168.1.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
End diagnosis for FRONTOFFICE
Chuck said:
Chuck,
What follows are the results of the “browstat status†and “ipconfig/allâ€
commands for the 3 computers on my network.
My complements on your excellent procedures. I relied heavily upon them to
obtain the data.
All 3 computers are running Windows XP Ver 2002 with Service Pack 2. The
network began as a 2 PC network, Frontoffice and Backoffice, each running
Windows 2000. The 3rd PC, President was added via a wireless link. This was
a new PC with Windows XP SP2 out of the box. Full bidirectional file and
print sharing worked between all of the PCs.
Backoffice was first updated to XP followed some time later by Frontoffice.
Bidirectional file and print sharing work between Backoffice and Frontoffice.
However, from Frontoffice and Backoffice, the shared files on President are
not available in “My Network Places†and neither can log into President even
though there are accounts on it for each of them. President can however
access both Frontoffice and Backoffice.
I suspect that bidirectional sharing between Backoffice and President broke
at the time that it was updated but I can’t remember testing it.
To the best of my ability, I have configured the firewalls correctly. In
fact, I have tried turning them off and the symptoms have not changed. Each
PC runs Norton anti-virus and Frontoffice has Norton Internet Security
package. I have disabled the firewall in this package.
I also checked “restrictanonymous†on each PC. It was zero on Frontoffice
and Backoffice and [value not set] on President. I set it to 0 there and
rebooted the 3 PCs with no change.
The wireless link does not seem to have an impact because I have replaced it
with a long cable over desks and around corners.
Thanks in advance for your help. I hope that this pinpoints the problem.
<SNIP>
Ed,
Well, to start, turning firewalls off is not always the best solution. Either
un install them, totally, using procedures supplied by the vendor, or configure
them properly.
<
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
Now, if your computer runs Norton Antivirus, check the anti-worm protection.
That includes a component that affects file sharing, similar to a firewall.
Finally, let's enumerate the symptoms. Take the following code (everything
inside the "#####"). (Please verify computer names and ip addresses).
1. Open Notepad. Ensure that Format - Word Wrap is not checked. Highlight
then Copy the code (Ctrl-C), precisely as it is presented, and Paste (Ctrl-V)
into Notepad. Verify, and correct, names and addresses if necessary.
2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the root
folder "C:\".
3. Run it by Start - Run - "c:\cdiag".
4. Wait patiently.
5. When Notepad opens up displaying c:\cdiag.txt, first check Format and
ensure that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A
Ctrl-C) and paste (Ctrl-V) into your next post.
Do this from all computers, please, with all computers powered up and online.
##### Start CDiag Assembled Code
@echo off
set FullTarget1=backoffice 192.168.1.2
set FullTarget2=Frontoffice 192.168.1.100
set FullTarget3=president 192.168.1.7
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=
www.yahoo.com 66.94.230.32 192.168.1.254
Set Version=V1.33
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Enumerate Shares >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net share >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Adhoc Browser View >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Full Targets %FullTargets% >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo Ping Targets %PingTargets% >>c:\cdiag.txt
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF
##### End CDiag Assembled Code
