Can't see public folders

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Company has Exch 5.5 (don't think it's 2K) and most users have Office XP Pro.
When I had that, I could see Public Folders. My machine was upgraded to Win
2k3 pro sp1. I don't think anything changed on the back-end. Now, I can not
see any of the public folders. Was curious to know if anything needs to
change on my client machine. Thanks. Gus
 
do you still have outlook 2002 or did they upgrade it to 2003? Are you using
the folder list (Ctrl+6)?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
Diane... Thx for the quick reply. I only have one component of 2002 - the
shortcut bar so that I can have that toolbar which is no longer in 2003.
Other than that, I have 2003. I did look at the Folder List - and I did see
the public folders, but I get an error message when I click on an item in
them.


Diane Poremsky said:
do you still have outlook 2002 or did they upgrade it to 2003? Are you using
the folder list (Ctrl+6)?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Gus said:
Company has Exch 5.5 (don't think it's 2K) and most users have Office XP
Pro.
When I had that, I could see Public Folders. My machine was upgraded to
Win
2k3 pro sp1. I don't think anything changed on the back-end. Now, I can
not
see any of the public folders. Was curious to know if anything needs to
change on my client machine. Thanks. Gus
Click to expand...
Click to expand...
 
what is the error?

--

Gus said:
Diane... Thx for the quick reply. I only have one component of 2002 - the
shortcut bar so that I can have that toolbar which is no longer in 2003.
Other than that, I have 2003. I did look at the Folder List - and I did
see
the public folders, but I get an error message when I click on an item in
them.


Diane Poremsky said:
do you still have outlook 2002 or did they upgrade it to 2003? Are you
using
the folder list (Ctrl+6)?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Gus said:
Company has Exch 5.5 (don't think it's 2K) and most users have Office
XP
Pro.
When I had that, I could see Public Folders. My machine was upgraded
to
Win
2k3 pro sp1. I don't think anything changed on the back-end. Now, I
can
not
see any of the public folders. Was curious to know if anything needs
to
change on my client machine. Thanks. Gus
Click to expand...
Click to expand...
Click to expand...
 
Diane...

The error is: Unable to display the folder. Microsoft Office Outlook could
not access the specified folder location. The operation failed.

When I was in Office XP, I was able to see the public folders. Thoughts?

Thanks.

Diane Poremsky said:
what is the error?

--

Gus said:
Diane... Thx for the quick reply. I only have one component of 2002 - the
shortcut bar so that I can have that toolbar which is no longer in 2003.
Other than that, I have 2003. I did look at the Folder List - and I did
see
the public folders, but I get an error message when I click on an item in
them.


Diane Poremsky said:
do you still have outlook 2002 or did they upgrade it to 2003? Are you
using
the folder list (Ctrl+6)?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Company has Exch 5.5 (don't think it's 2K) and most users have Office
XP
Pro.
When I had that, I could see Public Folders. My machine was upgraded
to
Win
2k3 pro sp1. I don't think anything changed on the back-end. Now, I
can
not
see any of the public folders. Was curious to know if anything needs
to
change on my client machine. Thanks. Gus
Click to expand...
Click to expand...
Click to expand...
 
They only upgraded your computer, not the exchange server?

None of the folders work? if it's only one or some, but not all, I'd
probably guess views... but "could not access the specified folder location"
sounds more like it's an exchange issue.

There is an article in the KB (http://support.microsoft.com/?kbid=814556)
but it doesn't sound like your problem either.



--

Gus said:
Diane...

The error is: Unable to display the folder. Microsoft Office Outlook could
not access the specified folder location. The operation failed.

When I was in Office XP, I was able to see the public folders. Thoughts?

Thanks.

Diane Poremsky said:
what is the error?

--

Gus said:
Diane... Thx for the quick reply. I only have one component of 2002 -
the
shortcut bar so that I can have that toolbar which is no longer in
2003.
Other than that, I have 2003. I did look at the Folder List - and I
did
see
the public folders, but I get an error message when I click on an item
in
them.


:

do you still have outlook 2002 or did they upgrade it to 2003? Are you
using
the folder list (Ctrl+6)?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Company has Exch 5.5 (don't think it's 2K) and most users have
Office
XP
Pro.
When I had that, I could see Public Folders. My machine was
upgraded
to
Win
2k3 pro sp1. I don't think anything changed on the back-end. Now,
I
can
not
see any of the public folders. Was curious to know if anything
needs
to
change on my client machine. Thanks. Gus
Click to expand...
Click to expand...
Click to expand...
 
Diane... thanks... so how can I troubleshoot this? Also, interestingly, I
found that I could add the Public Folder Calendars to my Favorites to view
them IFF I changed to use Cached Exchange Mode. But doing so I was not able
to see my new email. Figuring new email was more important, I switched back
the settings and now can't see the Public folders. Thoughts?

Thx

Diane Poremsky said:
They only upgraded your computer, not the exchange server?

None of the folders work? if it's only one or some, but not all, I'd
probably guess views... but "could not access the specified folder location"
sounds more like it's an exchange issue.

There is an article in the KB (http://support.microsoft.com/?kbid=814556)
but it doesn't sound like your problem either.



--

Gus said:
Diane...

The error is: Unable to display the folder. Microsoft Office Outlook could
not access the specified folder location. The operation failed.

When I was in Office XP, I was able to see the public folders. Thoughts?

Thanks.

Diane Poremsky said:
what is the error?

--

Diane... Thx for the quick reply. I only have one component of 2002 -
the
shortcut bar so that I can have that toolbar which is no longer in
2003.
Other than that, I have 2003. I did look at the Folder List - and I
did
see
the public folders, but I get an error message when I click on an item
in
them.


:

do you still have outlook 2002 or did they upgrade it to 2003? Are you
using
the folder list (Ctrl+6)?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Company has Exch 5.5 (don't think it's 2K) and most users have
Office
XP
Pro.
When I had that, I could see Public Folders. My machine was
upgraded
to
Win
2k3 pro sp1. I don't think anything changed on the back-end. Now,
I
can
not
see any of the public folders. Was curious to know if anything
needs
to
change on my client machine. Thanks. Gus
Click to expand...
Click to expand...
Click to expand...
 
Also, that KB is about Office XP... I'm on Office 2k3

Diane Poremsky said:
They only upgraded your computer, not the exchange server?

None of the folders work? if it's only one or some, but not all, I'd
probably guess views... but "could not access the specified folder location"
sounds more like it's an exchange issue.

There is an article in the KB (http://support.microsoft.com/?kbid=814556)
but it doesn't sound like your problem either.



--

Gus said:
Diane...

The error is: Unable to display the folder. Microsoft Office Outlook could
not access the specified folder location. The operation failed.

When I was in Office XP, I was able to see the public folders. Thoughts?

Thanks.

Diane Poremsky said:
what is the error?

--

Diane... Thx for the quick reply. I only have one component of 2002 -
the
shortcut bar so that I can have that toolbar which is no longer in
2003.
Other than that, I have 2003. I did look at the Folder List - and I
did
see
the public folders, but I get an error message when I click on an item
in
them.


:

do you still have outlook 2002 or did they upgrade it to 2003? Are you
using
the folder list (Ctrl+6)?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Company has Exch 5.5 (don't think it's 2K) and most users have
Office
XP
Pro.
When I had that, I could see Public Folders. My machine was
upgraded
to
Win
2k3 pro sp1. I don't think anything changed on the back-end. Now,
I
can
not
see any of the public folders. Was curious to know if anything
needs
to
change on my client machine. Thanks. Gus
Click to expand...
Click to expand...
Click to expand...
 
Back
Top