can't see footnote text when rest pointer on footnote mark

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in microsoft word, when you rest the pointer on a note reference mark the note text is supposed to appear above the mark in a screen tip. this function used to work on my system, but for some reason it now doesn't. can anyone help me reactivate it? i looked online and found a microsoft posting suggesting that i go to view, open the document, close the document map, and then the function should work. i did this but nothing changed. i would much appreciate any insights!
 
On the View tab of the Options dialog box (Tools>Options), is
"ScreenTips" checked?

--
Stefan Blom


footnotecrazy said:
in microsoft word, when you rest the pointer on a note reference
Click to expand...
mark the note text is supposed to appear above the mark in a screen
tip. this function used to work on my system, but for some reason it
now doesn't. can anyone help me reactivate it? i looked online and
found a microsoft posting suggesting that i go to view, open the
document, close the document map, and then the function should work. i
did this but nothing changed. i would much appreciate any insights!
 
If this is Word 2002 (and you already have ScreenTips checked on the View
tab of Tools | Options), display and then hide the Document Map. This must
be done once per document per session. For (not much) more, see "WD2002:
Footnote ScreenTip May Not Be Displayed" at
http://support.microsoft.com/?kbid=318865

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

footnotecrazy said:
in microsoft word, when you rest the pointer on a note reference mark the
Click to expand...
note text is supposed to appear above the mark in a screen tip. this
function used to work on my system, but for some reason it now doesn't. can
anyone help me reactivate it? i looked online and found a microsoft posting
suggesting that i go to view, open the document, close the document map, and
then the function should work. i did this but nothing changed. i would much
appreciate any insights!
 
What about in Woord 2003?

Suzanne S. Barnhill said:
If this is Word 2002 (and you already have ScreenTips checked on the View
tab of Tools | Options), display and then hide the Document Map. This must
be done once per document per session. For (not much) more, see "WD2002:
Footnote ScreenTip May Not Be Displayed" at
http://support.microsoft.com/?kbid=318865

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.


note text is supposed to appear above the mark in a screen tip. this
function used to work on my system, but for some reason it now doesn't. can
anyone help me reactivate it? i looked online and found a microsoft posting
suggesting that i go to view, open the document, close the document map, and
then the function should work. i did this but nothing changed. i would much
appreciate any insights!
Click to expand...
 
AFAIK, this problem does not arise in Word 2003 (it doesn't for me), but if
it does, perhaps the same workaround would apply.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
(FYI...thanks for your posting. I've been experiencing the same problem with
BOTH 2002 and 2003 (I use both versions, both on XP desktop platforms). I
mention the use of both verions to a: make all readers aware that the '03
version seems to share in this issue that is mostly recognized in the '02
Standard Edition of word, and b) to let readers know that the workaround in
the KB article (http://support.microsoft.com/Default.aspx?kbid=318865) as
suggested by Suzanne S. Barnhill's reply works equally well for both versions
('02 & '03). Though, I must admit, that I'm somewhat embarrassed for
Microsoft given this half-**ssed work around for a "known issue". C'mon
Microsoft, just issue a patch to fix the problem....or is this just
Microsoft's way of incentivizing the purchase of a Mac?
 
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